Software Support Analyst
il y a 1 semaine
**Are you looking to join a dynamic and passionate team?**
Our client, a leader in the software market, has entrusted us with the search for a Software Support Analyst. You will be part of a work environment that values well-being and collaboration among colleagues.
**In this role, you will be responsible for**:
- Providing technical and functional support to software users.
- Analyzing and resolving reported issues from customers.
- Collaborating with internal teams to ensure effective problem resolution.
- Assisting customers in software configuration and optimal usage.
- Contributing to the continuous improvement of the software by analyzing user needs and suggestions.
**Desired profile**:
- University degree in Computer Science, Systems Engineering, or related field.
- Previous experience in software support or similar roles.
- Technical knowledge of operating systems, databases, and programming languages.
- Strong problem-solving skills and ability to work in a team.
- Excellent communication skills and customer orientation.
**About us**:
With a successful track record in the IT recruitment industry and a national presence, we are a company recognized for providing excellent service to both our employees and clients. Join our team and gain access to professional growth opportunities.
- **Selection process**:_
- Interview with one of our company's consultants - Interview with the client - Onboarding process and follow-up._
Status: Cadre
**Salary**: 30,000.00€ - 35,000.00€ per month
Work Location: In person
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