Stage Academic Services

il y a 3 jours

Paris, France Istituto marangoni sas Temps plein

**Job summary**

The trainee will work alongside the Academic Services Team providing support linked to the delivery of teaching activities of the courses (undergraduate, postgraduate, intensive, short courses ): he/she will assist students and tutors in the use of the School Digital Platforms and documentation; He/She helps to manage problems or complaints efficiently and effectively with support from the Academic Services team

**Learning activities**

1. **Courses planning and academic career follow up -** To assist the Academic Services Team on the timetable with focus on each academic programme and number of enrolments for each course; monitor exams calendar; support with course updates and academic progress in the academic services database. To maintain accurate database records regarding assessments, attendance, online attendances, absences.

2. **Faculty Staff Support - **To assist in the activation of tutors’ registers with timetables; supporting to all academic staff (Tutors, Programme Leaders) in providing academic activities and exams.

3. **Students care -** Supporting in the student welcoming activities from the enrolment to week zero, collaborating in the welcome packs (general information during presentations to students about School rules and/or courses) and in the help desk activities for student support during their academic path (solving, information, operative support ) collaborate in monitoring activities and analyses of attendance (presence, absence, online attendances follow up). Collaborate for the survey distribution (student's voice) to monitor student satisfaction and correct functioning of academic processes. He/She is available for current or prospective students with general enquiries.

**Education & skills**
- Bachelor’s degree
- Excellent communications skills, organizational skills, accuracy and proactive approach
- A team player, with strong administrative skills, the ability to work in a fast-paced environment and with attention to details
- Practical approach to problem-solving and results-driven attitude
- French language - full proficiency required
- English language - full proficiency required
- Advanced knowledge of Microsoft Office essential
- Interest in career and employability development, passion for higher education

Type d'emploi : Stage

Salaire : 600,00€ par mois

Avantages:

- Titre-restaurant

Programmation:

- Du Lundi au Vendredi

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