Technical Instructor
il y a 4 jours
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We’re not just any public company - we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
**The Role**
Veeva, as an industry leader in providing advanced cloud software solutions for the Life Sciences industry, delivers training and certification programs to grow and validate the knowledge of those who use, implement, and manage Veeva technology and data solutions.
You will deliver and manage these programs and serve as both a product expert and an evangelist, enabling learners to leverage Veeva products to their full potential.
**What You’ll Do**
- Deliver engaging learning experiences with appropriate classroom management and audience-engagement methods in a primarily virtual environment with the potential to travel on-site
- Proactively maintain, develop, and strengthen your training delivery expertise and technical product knowledge
- Participate and lead initiatives that support Veeva’s business goals and strive to improve learner experience overall
- Demonstrate a strong self-accountable attitude and initiative in identifying and highlighting enhancements in training delivery approach and content
- Work with leadership to champion continuing development by incorporating ongoing learning opportunities and delivery strategies
- Provide ongoing support to trainees through Q&A, office hours, and troubleshooting challenges they encounter
**Requirements**:
- 3+ years experience in coaching and delivering technical enterprise software training to customers
- Possess effective presentation skills in a variety of formal settings
- Excellent verbal, reading, and writing ability in English
- An eye for quality and committed focus on customer success, employee success, speed, and doing the right thing
- Travel to deliver on-site training upon request (up to 20%), international travel is possibly required
**Nice to Have**
- Experience with relational databases
- Life sciences experience, or experience with products and/or processes related to Life Sciences
- Experience in implementing technical cloud-based solutions
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.
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