Training and Administration Co-ordinator

GP Strategies Corporation is one of the world's leading talent transformation providers. By delivering award-winning learning and development solutions, we help organizations transform through their people and achieve meaningful change. GP Strategies has delivered our innovative consulting, learning services, and talent technology solutions to over 6,000 organizations globally._

**About the role**

We are looking for an Administrative Specialist to support our French subsidiary in Sophia-Antipolis and be responsible for the Back office management, invoicing & conventions, support for accounting/ social / fiscal declarations, HR support, BPF preparation and reporting.

You will also collaborate with our operational staff members to co-ordinate scheduled Learning events, as well as being responsible for the moderation of some virtual classes and supporting our pool of French moderators and any new deployment from a moderation standpoint.

With responsibility for establishing and maintaining excellent customer and staff relationships, you will ensure total customer satisfaction.

This role will follow a hybrid working model with time spent remotely and at our office facilities in Sophia Antipolis, Mougins, France.

We are a busy, proactive yet supportive team. With commons goals we work together to achieve - we’ll offer full training and support to get you up to speed.

On a day to day basis you’ll:

- Handle our back office
- Liaise with and support our accounting services in France and in the UK, prepare the information required for the social and fiscal declarations,
- Support the troubleshooting and the declaration of Tax statements (Social charges and contributions, VAT and other corporate taxes),
- Raise client invoices and Conventions de Formation,
- Provide HR and people administration support,
- Prepare the BPF,
- Prepare financial and operational reporting where needed,
- Support the scheduling, the enrollments, logistics, sales & billings of our clients’ learning events,
- Provide session support and moderation services to our clients (in French or English) and to the other French moderators,
- Where possible provide value added services as appropriate for continuous improvement.
- Ensure that the Equality and Diversity, Health and Safety and Quality Operating Policies and Procedures are adhered to within your area of responsibility and that any non-compliance is reported to your Manager.
- Support a culture that promotes teamwork and discourages divisiveness at all organisational levels.

**What we need**

You’ll be supporting our clients in France and therefore fluency (written and spoken) in both French and English is an imperative.

Required competencies:

- Significant experience within a similar administrative role,
- Being strongly customer focused and customer oriented,
- An ability to work in a virtual team,
- Excellent verbal and written communication skills, whether this is in French or English,
- Excellent organisation skills along with strong proven skills in the areas of follow up, efficiency & continuous improvement, confidentiality,
- Assertiveness, resilience and a strong problem-solving orientation.

Additionally we would value:

- Good standard of education with a prior experience within training administration or with a training company
- Fluency with a third language (Italian, etc.)
- Advanced knowledge of Excel
- With more than 4000 employees in over 30 countries, diversity at GP Strategies is second nature Beyond our locations, our culture focuses on performance and revolves around respect, fairness, and working collaboratively to achieve our goals. We support our People, no matter who they are or where they are from, because we all have valuable and unique perspectives and approaches. That's how great ideas are born, which enable us to work smarter._
- GP Strategies is committed and proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status._