Senior Manager, Delivery Professional Services Western Region

Our Company
Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours
The Opportunity
Adobe Consulting’s Western region is seeking a dynamic and experienced leader to drive the success of a multidisciplinary team of Enterprise Architects, Digital Strategists, Technical & Data Architects, and Business Consultants across Western countries.
As part of the Western Consulting Leadership team, you will shape and execute strategy, optimize performance, foster cross-functional collaboration, and ensure customer success. You will play a key role in driving delivery excellence and thought leadership in partnership with the Architecture Data & Activation (ADA) and Digital Impact Group (DIG) organizations. This role involves close collaboration with internal stakeholders across sales, marketing, and consulting, as well as direct engagement with customers.
What You’ll Do
Lead a high-performing team of Enterprise Architects, Technical Architects, Digital Strategists, and Business Consultants
Provide direct management for all designated resources, ensuring alignment with team objectives while fostering a positive morale and culture. Inspire and motivate the team to consistently deliver outstanding and successful project deliveries.
Own team performance and achievement of targets (individual and regional)
Navigate a matrix environment, balancing regional and global business unit priorities
Collaborate with Line of Business (LoB) leaders to drive delivery excellence, innovation, and enablement across Architecture, Strategy, and Business Consulting domains
Partner with internal sales teams (e.g., Services Sales, Digital Strategy Group) to support service sales
Engage directly with key customers to drive success, resolve escalations, and maximize satisfaction
Work with project managers to optimize the delivery and impact across the Western region
Align with resource management to ensure optimal team staffing for customer projects
Ensure your team contributes meaningfully to Professional Services objectives
**Requirements**:
Proven records in managing and coaching high-performing professional services teams in a consulting or software vendor environment
Familiarity with Digital Marketing field would be highly appreciated (ideally with an understanding of the Adobe Suite: AEP, RTCDP, Target, Customer Journey Analytics...)
Proven records of reaching professional services delivery objectives
Strong ability to build collaborative relationships across global and cross-functional teams (EMEA, US, APAC)
Self-motivated, responsive, and proactive approach to work
Creative problem-solver with strong decision-making skills
Effective in handling complex challenges and escalations
English fluency and any other South European language ( French, Spanish or Italian ) is required
Position is based in major Western cities, such as Paris, Amsterdam, Madrid, Barcelona
Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.