Training Project Manager

il y a 4 heures


Paris, France GlobalBlue_IT Temps plein

Content production
- Design blended learning tools (in-room training tools, eLearning, webinars, videos, tutorials, quizzes, handout documents, etc.)
- Update training materials on a regular basis

Community management and platform administration
- Support countries in their training rollouts (train the trainer, follow-up, return on experience and feedback gathering)
- Administrate Global Blue’s learning platform (learners management, modules accessibility and update)
- Facilitate communication and coordinate exchanges with countries to ensure proper rollout of the training strategy
- Manage training tools accessibility

Tracking and reporting
- Collaborate with Sales to follow-up and analyse training results
- Formalize and administrate dashboards monitoring the training activity and performance both from Global Blue and the client side

Facilitation
- Design and deliver virtual and in-person learning events
- Facilitate and/or participate in train-the-trainer, pilot sessions, in-store coaching sessions, and course overviews, as necessary

Innovation
- Build your expertise by participating to meetings, conferences, store visits and stay in touch with competition and market trends
- Keep yourself up to date with training innovations (facilitation, experience, digital, learning community management) to get inspired and use new approaches in the training tools you develop



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