Senior Legal Counsel Litigation

**Our mission**? Creating the finance solution that energizes SMEs and freelancers, so they can achieve more. We simplify everything from everyday banking to bookkeeping and spend management. At Qonto, we’re passionate about creating the best product, so if you’re looking for an ambitious team that’s revolutionizing an old-fashioned industry, get in touch

**Our journey**:Alexandre and Steve launched Qonto in July 2017. Since then, the team has earned the trust of more than 350,000 customers and opened offices in Paris, Berlin, Milan, and Barcelona. Last summer, we joined forces with Penta, a market leader based in Berlin and Belgrade, forming a united team of 1000+ Qontoers. We also made it to the Top 3 of LinkedIn Top Startups France

**Our values**:
**Ambition** | We tackle big challenges. No matter what.

**Teamwork** | We create momentum by working together, at the same speed.

**Mastery** | We pursue excellence through continuous learning. We face challenges with humility. Every day.

**Integrity** | We're open. We're honest. And we earn the trust of our clients and each other.

You can find out more about the
**Qonto Way** here.

**Our beliefs**: Our goal at Qonto is to create a warm and welcoming environment where individuals from all walks of life can truly thrive. We've gone above and beyond to ensure that every applicant is evaluated solely based on their skills and potential, rather than their gender, ethnicity, age, (dis)ability, or any other irrelevant factor. Our team consists of 49% international individuals, with 44% women and 20% parents. With this diversity, we are a powerful force Join us in our mission to build a workplace that celebrates diversity and embraces individuality. Discover the steps we took to create a discrimination-free hiring process.

You will join the Litigation team tackling Qonto’s pre-litigation and litigation risk on the Italian market. You will manage first-hand complex customer disputes and litigation cases

You will be part of the fast-growing Legal Team, and the key contact point for our business partners as well as third parties raising a claim against Qonto.

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**As Senior Legal Counsel Litigation at Qonto, you will**
- **Manage customer disputes and litigation cases** (banking law, civil, commercial, criminal law,...) before various jurisdictions in Italy and internationally with the assistance of external legal counsel.
- **Be responsible for drafting formal notices, settlement agreements**, and other legal documentation in relation to litigation and dispute resolution involving Qonto in Italy.
- **Manage and coordinate external legal counsels** as well as internal inputs from stakeholders.
- **Support in the development and implementation of legal strategy** to reduce the risk of disputes and litigations while keeping a high level of customer satisfaction.
- **Collaborate and develop proactive relationships with various teams** to anticipate potential customer complaints.
- **Strengthen the collaboration with the Ops teams** including reviewing and updating existing processes and implementing new processes as needed.
- Provide general **day-to-day legal advice to our Ops Teams** on a variety of legal issues related to the Italian market.
- Provide **legal training to Customer Service** and other teams to raise legal awareness.

**What you can expect**
- Work in a **fast-paced and scaling environment**.
- Work with **diverse and inclusive teams**.
- Work in an **international company**, with teams in 4 European countries ().
- Work on a **wide range of legal topics**.
- Have access to **digitalized legal tools** to facilitate your work.

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**About your future manager**

**Your future Manager** will be Ghislain our Legal Counsel in charge of the Litigation & Banking Ops teams
- **Their background?**
- Before joining Qonto, Ghislain worked for 6 years as a litigator specializing in product regulatory law and commercial litigation. He trialed cases before Courts all over France and provided internal advice to companies of various industries or in the scope of criminal investigations or investigations carried out by surveillance authorities. Ghislain lived in all Qonto countries.
- **What do they bring to the team?**
- Ghislain brings expertise in litigation as well as a good understanding of internal operational processes. Ghislain and his team members are privileged contact points for the operational teams. More generally, Ghislain attaches great importance to teamwork within his team and gives autonomy and freedom to learn and grow.

**About You**
- **Experience**: You have at least 3-5 years practicing law in a law firm or in-house, with a focus on banking law and dispute resolution. Experience with handling disputes and litigation for payment institutions is highly preferred.
- **Academic Background**: Qualified to practice law in Italy. Preferably with a Master's degree in banking law and/or dispute resolution.
- **Business-oriented**: Yo