Community & Brand Manager (Events / Ambassadors) Fr

**Booksy** connects beauty, wellness and health professionals with local customers, powering millions of appointments annually. Our vision is to be _the_ destination for scheduling, empowering service providers to thrive and consumers to discover and book services. Consumers love Booksy, with a 4.9+ app rating in the App Store & Google Play, and providers gain peace of mind when they use Booksy Biz to manage their small businesses.

As a Booksy employee, you’ll join a team of 800+ around the world building the fastest growing appointments marketplace. Regardless of the position you hold, you’ll make a direct impact every day helping our providers grow their businesses and build loyal client relationships in their communities. Our inclusive, remote-first team operates with a shared commitment to our values:

- **People first**: We empower and elevate the service provider, the consumer, and their communities.
- **Act like an owner**: We take responsibility for our actions and their results.
- **Work as a team**: We collaborate and care about the success of our team and others.
- **Shoot for the moon**: We have ambitious goals and overcome obstacles with tenacity.

**Ready to join us? Read on for more.**

Currently we’re looking for a **FR / UK Community & Brand Manager** to help us take our Ambassador program to new heights for France and the UK. This is an important hire for the Booksy Marketing team as we look to build a scalable strategy and refine our global programs. If you have experience managing communities, running events, fueling growth through word of mouth, and producing quality content.

**What you’ll be doing**:

- Coordinating and managing the process of trade shows, events and community activities with ambassadors.
- Planning, designing, producing, and executing events from initial proposal to final development, encompassing both local and national events.
- Providing support to the sales team during events.
- Coordinating, developing, and closely monitoring ambassadors, academies, and KAMs.
- Managing agencies and suppliers to ensure adherence to established deadlines and budgets.
- Effectively communicating and promoting events while maintaining timing and priorities.
- Overseeing the budget and allocating resources for seamless event execution.
- Supervising event staff to ensure smooth operations.
- Negotiating and maintaining relationships with suppliers.
- Managing unforeseen on-site event crises.
- Achieving predefined brand objectives.
- Coordinating with the marketing team to curate ambassador content.
- Compiling and presenting results through regular reporting.
- Handling Ad Hoc projects as they arise.

**Additionally, the role involves**:

- Implementing and customizing the EU market Ambassador Program in the region.
- Nurturing and supporting the community, encompassing ambassadors, academies, VIPs, and KAMs, while staying true to our Brand Values.
- Negotiating Ambassador agreements and Event supplier agreements/conditions.
- Understanding the community's needs and providing support through local and global activities.
- Developing an annual plan for Local Trade Shows, including implementation, supervision, and result tracking.
- Coordinating and managing agencies, suppliers, and relationships with Trade Show organizers.
- Engaging in networking and relationship-building activities.
- Exercising control and optimization over the budget.
- Monitoring competitors' activities closely.
- Collaborating with the Local marketing and sales teams for effective coordination.

**Desired skills & experience**:

- Minimum 5 years of experience in event organization, managing communities and/or influencer programs.
- Native French speaker with a high level of English proficiency.
- Organized, capable of planning and prioritizing tasks in all project phases.
- Resourceful in resolving issues and capable of working in stressful situations.
- Committed to quality (meets deadlines and budget).
- Excellent communication and relationship-building skills with third parties: you should be able to communicate throughout the event organization process, with the Booksy team, suppliers, clients, etc. The ability to relate to our ambassadors is crucial.
- Creative and constantly seeking new ideas to achieve the greatest impact.
- Utilizing and optimizing all available resources to organize the best possible event (effectiveness, efficiency, and engagement).
- You are someone who enjoys leading projects and is well-organized.

**Why choose Booksy?**
- The opportunity to be part of something big - the world’s fastest growing beauty marketplace.
- Flexible working hours and opportunity to work remotely within your country.
- Work in a welcoming team which is always ready to help.
- Opportunity to develop in an international environment - we have teams in 6 countries.
- Additional benefits that might differ depending on the location.