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JLL supports the Whole You, personally and professionally. We are looking for a Global Account Director F/M in our Account Management department - Work Dynamics France About Jones Lang LaSalle (JLL) JLL is an American group listed on the NYSE, a world leader in commercial real estate consulting, employing more than 110,000 people in more than 80 countries around the world. Within JLL France, we are more than 1,000 employees advising with commitment and excellence close to 1. 000 clients - companies, owners and local and international investors - by making available to them our market knowledge, our study and research services, as well as an integrated service offering to support them in all their real estate challenges and projects, whether it be the valuation of their assets, the management of real estate investment and leasing transactions, strategic advice on the management and optimization of their real estate assets, advice on the renovation and transformation of their properties, the design and fitting-out of their premises, the execution of works under general contract, or the outsourced management of their real estate assets. We operate on a wide range of asset classes (offices, business premises, retail, logistics platforms and hotels) representing more than 1 million square meters throughout France through our offices located in Paris, Saint-Denis, Le Plessis Robinson, Lille, Lyon, Bordeaux and Marseille but also through our network of partners operating throughout France. At JLL, you will join an international, dynamic and exciting company, as well as a stimulating and collaborative work environment. Our Team & role purpose JLL France's "Account Management" department assists major French multinationals with their real estate issues in France and abroad. With the real estate, finance or purchasing departments of these groups as its client, the team is the single point of contact for JLL and ensures the coordination and monitoring of services across all of the Group's business lines (consulting, transactions, developments, FM, data management, etc.) and all of the geographical areas covered by the JLL Group. **The team's main missions are as follows**: **Be the single point of contact for the customer**: interface for the customer with all JLL business lines at the global level, identification of the right resources within the JLL Group to deliver the service required by the customer; **Managing the sale of JLL's services**: proactively identifying opportunities, managing the implementation of the service proposal with the country manager of the business line concerned; **Managing projects from start to finish**: monitoring the progress of projects managed by JLL, progress reporting, reporting on alerts and actions, and remediation if necessary; **Managing the partnership contract**: carrying out year-end reviews with the client, the account plan for JLL management, updating budget forecasts and actuals, end-to-end management of invoicing (Mandate, PO, Invoicing, Payment); **Delivering high-level advice**: in light of the client's current events, the data collected, and the privacy created, and in conjunction with JLL's Research and Studies Department, organizing exchanges, presentations or targeted communications on commercial real estate trends, innovations or carrying out analyses of specific markets/situations (M&A, cost reduction, monitoring of occupancy, etc.). **Sourcing new clients**: participation in the identification of new prospects and the construction of support proposals; **Participate in the internal animation of the team**: improvement of existing processes, weekly and monthly meetings. The Account Managers are the entry points for Corporate customers for the JLL Group. They are experts on the current affairs of the clients they follow, master the real estate issues that clients may encounter, are familiar with the challenges of the international real estate markets and are exemplary in managing and leading a global contract. What this job involves By joining the Account Management team, you will work with very large French and multinational companies through framework contracts covering all real estate professions. Reporting to the Director of Account Management, you will participate in the commercial and operational management of one or more framework contracts - alone or in pairs with an Account Director, with various (non-exhaustive) missions and will be in direct contact with clients: Management of one or more accounts across all business lines and projects (consulting, sourcing, steering, invoicing follow-up, closing). Analysis of a customer portfolio to identify business opportunities for JLL Elaboration of commercial proposals with business experts Creation of an account plan and regular updates Use of JLL tools available to Account Managers (Salesforce, GAME, etc.) Realization of project reporting and deliverables to clients Realization of a budget by account Support for
