Technical Manager

il y a 22 heures

Paris, France Darktrace Temps plein

Founded by mathematicians and cyber defense experts in 2013, Darktrace is a global leader in cyber security AI, delivering complete AI-powered solutions in its mission to free the world of cyber disruption. We protect more than 8,400 customers from the world's most complex threats, including ransomware, cloud, and SaaS attacks.

Headquartered in Cambridge, UK, Darktrace has more than 2,400 employees located globally. Customers include public sector agencies, education institutions, media, organizations supplying critical infrastructure, and businesses of all sizes worldwide.

We currently have an exciting opportunity for a Technical Manager to lead our French sales engineering team. Based in the Paris office, you will be responsible for leading and managing a go-to-market team of technical specialists, focused on promoting, selling, and providing technical value to clients pre
- and post
- sales. You will work in collaboration with Sales, Channel, and Customer Success leadership to drive revenue growth, and ensure customer needs are met. This dynamic and varied customer focused technical position requires strong leadership skills, deep knowledge of the cyber security industry, and a passion for driving technical excellence.

This role is hybrid based out of the local office, attending a minimum of 2 days a week. You may also need to travel, nationally and regionally, to visit clients.

**Day to day you'll be**_:_**
- Working across multiples teams to secure renewals and close upsell opportunities within assigned territories,
- Forecasting and delivering against substantial retention targets,
- Managing negotiations with both customers and partners and will also take the lead in resolving service delivery, support of account issues effecting the renewal.

**What we are looking for**_:_**
- Proven experience in managing a regional pre-sales technical sales engineering team for a software organisation.
- Strong knowledge in both on-premise and cloud networking.
- French and English business language proficiency.
- Extensive experience in a sales engineer or technical account manager role within enterprise software or cyber security is desired.

LI-Hybrid

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