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**Location**: Any MSF office
**Contract**: Permanent contract at 100%
**Starting date**: ASAP
**Compensation and benefits**: MSF practice is to offer the C&B package current in the MSF entity establishing the contract.
**I. MSF INTERNATIONAL**
Médecins Sans Frontières (MSF) is an international, independent, medical humanitarian organisation that delivers emergency aid to people affected by armed conflict, epidemics, healthcare exclusion and natural disasters. MSF offers assistance to people based only on need and irrespective of origins, religion, gender or political affiliation.
MSF International is the legal entity that binds MSF’s 24 sections, 27 associations and 18 branch offices together. Registered in Switzerland, MSF International provides coordination, information and support to the MSF Movement, as well as implements international projects and initiatives as requested.
**II. POSITION BACKGROUND**
The International Contracting Office (ICO) operates within MSF International as the centralized contracting entity for Internationally Mobile Staff (IMS) who lack an MSF contracting entity in their home country. Established in October 2023, the ICO currently supports five Operational Centers (OCs) in hiring IMS. By the end of 2025, it is expected to manage a payroll of approximately 3,000 employees. The ICO utilizes Workday as its Human Resources Information System (HRIS), sharing the same tenant as OCP. If additional OCs join this tenant, dedicated efforts will be required to ensure seamless operations and governance.
**III. PLACE IN THE ORGANISATION**
The HRIS Manager will report hierarchically to the Head of the ICO and will play a dual role: strategic HRIS leadership and hands-on technical expertise. This position is responsible for the governance, project coordination, and operational efficiency of Workday within the ICO. The HRIS Manager will oversee system integrity, implement best practices, and ensure smooth coordination between multiple entities using the shared Workday tenant.
As both a manager and a specialist, the HRIS Manager will lead system improvements, manage tenant-wide HRIS projects, and provide direct technical support alongside the HRIS Specialist. This role requires deep Workday expertise and the ability to drive HRIS strategy while also handling system configurations, troubleshooting, and end-user training.
**IV. MAIN RESPONSIBILITIES**
**HRIS Governance & Strategic Ownership**
- Serve as the HRIS lead for ICO, ensuring system integrity, security, and compliance.
- Act as the primary Workday expert, providing strategic direction for system optimization.
- Define and implement a roadmap for continuous HRIS improvement and standardization.
- Establish and enforce best practices, policies, and workflows for ICO HRIS.
- Represent ICO in Workday governance discussions, ensuring alignment with organizational needs.
- Develop and maintain a data governance strategy within a multi-entity Workday tenant.
**Project Management & Cross-Entity Coordination**
- Understand user needs and facilitate cross-functional collaboration between HR, Finance, IT, and external consultants.
- Lead and coordinate Workday projects, including system enhancements, new module implementation, and tenant-wide initiatives.
- Ensure seamless communication and decision-making across multiple MSF entities within the shared tenant.
**System Maintenance & Technical Oversight**
- Act as a technical expert in Workday, overseeing system configurations, troubleshooting, and maintenance.
- Manage security settings, ensuring data protection and compliance with global standards.
- Oversee system testing, validation, and deployment of Workday updates.
- Document system configurations, business processes, and key decisions to maintain operational continuity.
**Team Leadership & End-User Support**
- Manage and support the HRIS Specialist, ensuring a balance between strategic leadership and hands-on support.
- Provide technical guidance and expertise to HR teams on Workday processes and reporting.
- Oversee end-user training, ensuring HR teams develop self-sufficiency in Workday usage.
- Extensive Workday expertise, particularly in HCM, Compensation, Business Processes, and Security.
- Experience managing HRIS systems in a multi-entity environment.
- Strong project management skills, with the ability to lead system implementations and enhancements.
- Knowledge of HR processes, data governance, and system best practices (experience with MSF HR is a plus).
- Ability to influence and collaborate across different levels of governance.
- Strong analytical and problem-solving skills, with a proactive approach to system improvements.
- Ability to work both strategically and hands-on in a fast-paced, evolving environment.
- Fluency in English (French is a plus).
