Customer Account Manager Airbus

ESSENTIAL DUTIES AND RESPONSIBILITIES: This is not intended as a comprehensive list; it is intended to provide a representative summary of the major duties and responsibilities. Incumbent(s) may not be required to perform all duties listed, and may be required to perform additional, position-specific tasks.
- Manage the Airbus and Dassault accounts as well as the identification, development & sustainability of smaller regional customer accounts, in line with the business strategy, ensuring strategies optimize HES business objectives.
- Support development and execution of sales strategy for HES, in coordination with other commercial staff members and various resources within HES and marketing.
- Establish challenging objectives to meet growth and profitability strategy and target new business within both existing & developing markets, ensuring priorities are appropriately defined, with effective action plans.
- Work closely with customers and Marketing to provide support and manage projects for the strategic customer, and compile and submit accurate sales reports/forecasts in a timely manner.
- Liaise with various locations and internal stakeholders to ensure a high level of customer satisfaction.
- Responsible for customer accounts receivable performance.
- Review and manage contract requirements to ensure they are within limits of established policies and procedures, including commercial and intellectual property (patent, trademark, licensing) requirements. Manage contract compliance of assigned customers to insure budget attainment.
- Provide complete accurate transmittal of contract information throughout the organization.
- Coordinate with operations to ensure timely submittal of quotes and packages. Propose pricing/margin necessary to receive award. Follow up with customers on all quote activity.
- Lead multi-year contract negotiations for assigned customer accounts.
- Prepare and deliver customer presentations as needed. Coordinate commercial, technical and market details for product and sales communications, as needed.
- Establish positive relationships with customer representatives and managers in procurement, logistics, engineering, program and project offices, and other personnel to convince customers of desirability and practicability of products or services offered.
- Adhere to all company policies and procedures and environmental health and safety rules. Work in a safe manner that promotes the health and well-being of the individual and environment. Comply with all EHS rules and regulations and supervisory instructions. Report all incidents including injuries, spills, fires, property damage, and near misses to their supervisor.

The role will entail frequent European travel to Howmet locations and customers.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Basic Qualifications
- Bachelor’s degree from an accredited institution in Business Administration or Engineering
- Minimum of 7 years sales related experience, with 5 years of aerospace industry.
- Fluency in both English and French essential.

ESSENTIAL SKILLS
- Minimum 7 years of sales and/or management level experience.
- Basic knowledge of aircraft engine components, materials, technical drawings.
- Experience and intermediate proficiency with Microsoft Office programs (Word, Outlook, Excel, PowerPoint).
- Excellent written and verbal communication skills.
- Strong analytical skills; able to effectively problem solve and deliver on objectives.
- Display innovative thinking and creativity.
- Flexible and able to work with all levels of the organization.
- Demonstrated dependability and ability to work independently and with large teams.
- Ability to multi-task.

**About Howmet Aerospace