Opportunità in Front Office Agent

il y a 17 heures


Toulouse, France Up level Scuola di Management Temps plein

**Toulouse (FR)**
- Pubblicato 2 ore fa

Gruppo alberghiero operante a livello internazionale, offre un’opportunità in Front Office Agent a Toulouse.

La risorsa si occuperà di:

- Accogliere gli ospiti e gestire le procedure di check-in e check-out di clienti singoli e gruppi in modo professionale e puntuale
- Gestire l’assegnazione delle camere in base alle caratteristiche degli ospiti (VIP, clienti abituali, nuovi clienti, ecc.), in collaborazione con i reparti competenti
- Gestire e comunicare richieste, reclami, suggerimenti e segnalazioni degli ospiti al front office e al management
- Conoscere i prodotti e i servizi disponibili, le tariffe, le promozioni e gli eventi VIP o special
- Informare gli ospiti sui servizi disponibili (lavanderia, prenotazioni ristoranti, ecc.) e sulle informazioni generali di sicurezza
- Massimizzare l’occupazione delle camere alle migliori tariffe, utilizzando anche extranet e tecniche di vendita
- Applicare tecniche di up-selling (promozione del programma fedeltà, destinazioni, ristorazione, trasporti e servizi della struttura)
- Gestire le prenotazioni delle camere

Si richiede:

- Esperienza anche breve al ricevimento, preferibilmente in strutture di dimensioni e complessità simili
- Diploma o laurea in ospitalità alberghiera o equivalente
- Ottima conoscenza della lingua francese e buon livello di inglese
- Conoscenza dei principali software (Microsoft Office, TMS, sistemi di front office)
- Forte orientamento al cliente
- Flessibilità operativa
- Ottime capacità comunicative
- Attitudine alla vendita
- Capacità di lavorare in autonomia e in team

Taggato come: attività back office, front office agent, luxury Hotel, luxury travel, receptionist



  • Toulouse, Occitanie, France Free-Work Temps plein

    Technicien Support Helpdesk Front-Office (H/F) - ToulouseNous recrutons pour nos activités toulousaines un Technicien Support Helpdesk Front-Office (H/F). Vous assurerez l'analyse et la résolution des incidentssur les aspects techniques et fonctionnels des solutions logicielles et des infrastructures associées. Le poste se répartit environ à60% sur le...


  • Toulouse, France Experis Temps plein

    Technicien Support HD Front-Office - Toulouse (F/H) - Toulouse EXPERIS France recherche un Technicien de Support Utilisateur (F/H) pour rejoindre nos équipes sur Toulouse. Au sein du service support, vous serez en charge de l'analyse et de la résolution des incidents techniques et fonctionnels. Votre mission consiste à accompagner les clients,...


  • Toulouse, France “Join Us in France” Temps plein

    This post contains affiliate links, meaning I get a commission if you decide to make a purchase through my links, at no cost to you. Please read my disclosure page for more details.Thinking about taking a solo trip to France?In Episode 545 of the Join Us in France Travel Podcast, host Annie Sargent chats with Dawn Fairchild, a solo traveler from Los Angeles,...


  • Toulouse, France Absolut Sensing Temps plein

    A dynamic technology company in Toulouse is offering a Front-End Software Development internship to contribute to climate monitoring solutions. Interns will explore modern web development techniques and geospatial visualization, while creating user interfaces for methane concentration maps. Strong JavaScript and TypeScript skills are essential, along with an...


  • Toulouse, France Absolut Sensing Temps plein

    Front-End Software Development intern (M/W) Join ABSOLUT SENSING and help shape the future of climate monitoring technologies At ABSOLUT SENSING, we develop key technologies needed to monitor, understand, and ultimately predict climate change. Through projects that combine technological innovation and environmental impact, we offer a dynamic work environment...


  • Toulouse, France European Satellite Services Provider Temps plein

    We are looking for a **Project Management Officer** in a temporary contract (6 to 9 months) who will be in charge of providing the company with the means to support a global projects approach, through the global supervision of all projects, methods structuring the by project the way of working, and the accompaniment of the users (project & team leaders, BU...

  • HR Officer

    il y a 2 semaines


    Toulouse, France ESSP Temps plein

    Created in 2009, ESSP is a young and dynamic company, a pan European service provider, certified by EASA (the European Union Aviation Safety Agency) to deliver safety-critical services. Our mission is to operate and provide Communication, Navigation and Surveillance(CNS) services, among which, the main one is, the EGNOS service (the European Geostationary...

  • HR Officer

    il y a 2 semaines


    Toulouse, France European Satellite Services Provider Temps plein

    We are looking for an **HR Officer that will contribute to the management of the company’s HR matters by taking in charge the HR staff management on the French perimeter in compliance with the legal and regulatory requirements.** For these activities, we are looking for someone with at least **5 years’ experience in Human Resources management** with a...

  • Diversity, Equity

    il y a 2 jours


    Toulouse, France EFPRP Temps plein

    Diversity, Equity & Inclusion (DEI) Officer (Volunteer)Please note that the Diversity, Equity & Inclusion (DEI) Officer operates as a transversal function within the EFPRP. While administratively housed within the Human Resources Department to foster cultural integration, this Officer collaborates directly with the Internal Support & Internal Affairs (IS&IA)...

  • Computer Vision Engineer

    il y a 1 semaine


    Toulouse, France autonomous-teaming Temps plein

    **Your mission**: - Develop and improve machine learning algorithms and models for object detection in image sequences and videos. - Select and evaluate machine learning model architectures for the task, balancing performance and runtime efficiency. - Continuously enhance model performance by training with optimized hyperparameters and expanded datasets. -...