Associate Manager, Customer Supply Chain

Associate Manager Customer Supply Chain
- Location Asnières Sur Seine, Île-de-France Region (France)
- Function: Supply Chain

**Overview**:
**About the role**

The Associate Manager is the Primary liaison between our customers and SCJ Product Supply functions in relation to supply chain opportunities. Overall, the expected results are to implement sustainable, cost effective, supply chain processes while ensuring our customers' compliance with SCJ's Customer Operations Metrics. This role is primarily focused on the supply chain that is shared between SCJ and its customers, setting up optimal order to cash processes and reverse logistics optimization.

In addition to this you will own & lead the Supply Chain Customer Collaboration agenda with customers and partner with Sales, Demand Planning, Customer Fulfillment and Logistics to execute against strategic customer development opportunities.

The role is responsible for supporting joint forecasting (Promo, NPD, Displays), both internally and with customers as well as develop and for deploying analysis and scorecards for communication to the customer and key cross-functional areas to improve supply chain compliance and effectiveness.

You will execute best route to market and cost-to serve supply chain processes for SCJ and our customers while acting as the escalation point of contact in day-to-day business with each assigned customer related to Supply Chain efficiency

**About the Team/Department**

**Responsibilities**:

- Own & lead the Supply Chain Customer Collaboration agenda with customers and partner with Sales, Demand Planning, Customer Fulfillment and Logistics to execute against strategic customer development opportunities
- Execute best route to market and cost-to serve supply chain processes for SCJ and our customers while acting as the escalation point of contact in day-to-day business with each assigned customer related to Supply Chain efficiency
- Develop and agree supply chain joint business plans (JBPs) in line with SCJ & customer strategy to create value and reduce cost
- Support joint forecasting (Promo, NPD, Displays), both internally and with customers as well as develop and for deploying analysis and scorecards for communication to the customer and key cross-functional areas to improve supply chain compliance and effectiveness

**Experience you’ll bring**:

- Excellent verbal and written communication skills in French and English, Spanish or Dutch is a plus
- Demonstrated analytical thinker, skilled in problem solving and project management, assertive yet collaborative and team-oriented leadership style being able to influence at all levels
- Proactive, decisive, goal and results oriented, able to manage priorities and remove barriers
- Passion for Customer Service and Joint Value Creation as well as cost to serve optimization mindset
- 3 - 5 years’ experience in a Supply Chain and/or Customer Collaboration role
- University Degree in Engineering, Supply Chain Management or Business Administration required
- Travel and/or working regularly from Customers’ offices required

**Behaviors you’ll need**:

- Proven experience in Collaborative Supply Chain related fields including customer meeting.
- Advanced skills in Excel required, SAP would be an advantage and ability to learn and utilize customer systems and data.

**About us**:
SC Johnson is a fifth-generation family company built on a spirit of adventure and winning the right way. We have been leading with purpose for over 130 years, building top brands such as Raid®, Glade®, Baygon®, Autan®, Canard®, MrMuscle® and more, in virtually every country. Through these household names, we are making a positive difference to the world around us. But we only succeed with the combined vitality and strength of our 13,000 people who we truly value and support in their pursuit of individual and shared goals.

**You must be eligible to work in the country