Sales Coordinator

**Ready to drive real growth in a hyper-growth SaaS?** At **Lightspeed**, we're scaling fast - and we know that sustainable growth is built on strong operations. That's where you come in. As a **Sales Coordinator**, you'll play a central role in empowering our Account Management team to do what they do best**:retain, grow, and delight our customer base**. You'll be the operational engine behind the team - streamlining processes, connecting the dots across departments, and ensuring every customer touchpoint runs with clarity and speed. If you're someone who loves structure, moves fast, and thrives in dynamic environments, read on. **_ *Please note that this role is based in Paris and follows a hybrid working model.*_** **What You'll Be Doing**: - Act as the **central coordination point** for the Account Management team, supporting day-to-day operations and ensuring the team stays focused on high-impact activities - Own and optimize key processes that help us scale - from customer data workflows to deal tracking and internal communication flows - Work cross-functionally with teams like Customer Success, Support, Billing, and Product to keep information flowing and actions aligned - Coordinate campaign activities, support onboarding initiatives, and help deliver a frictionless experience for both customers and internal stakeholders - Contribute to projects and wider company initiatives, stepping in wherever needed to drive success and support the Account Management team in reaching their goals - Spot inefficiencies early and take proactive steps to resolve them - whether that means fixing a broken process or building a new one **What You Bring to the Table**: - Experience in a coordination, sales support, operations, or enablement role - ideally in a **SaaS, tech, or scale-up environment**: - You're process-driven, organized, and thrive when multiple moving parts come together - You've worked with tools like Salesforce, Google Workspace, Asana, or similar - You have a **customer-first mindset**, and understand how internal efficiency drives external impact - You're a problem-solver by nature - proactive, detail-oriented, and never afraid to ask, "How can this be better?" - You enjoy working with others and have a collaborative, team-oriented approach - Perfect written and spoken French and English **What's in it for you?** Come live the Lightspeed experience... - Ability to do your job in a truly flexible environment; - Genuine career opportunities in a company that's creating new jobs everyday; - Work in a team big enough for growth but lean enough to make a real impact. and enjoy a range of benefits that'll keep you happy, healthy and (not) hungry: - Lightspeed share scheme (we are all owners) - Pension fund - Axa Health insurance - Health and wellness benefit of 400 EUR/year - Mental health online platform and counselling & coaching services - 25 vacation days per year - Paid leave and assistance for new parents - LinkedIn Learning license - Volunteer day - Public transport benefit **Ready to Apply?** If you're excited about becoming the operational backbone of a fast-moving Account Management team and want to be part of a SaaS company that's scaling smart - **we'd love to hear from you**. **Where to from here?** Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you're proud to come to every day. For a glimpse into our world check out our career page here. Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal's gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs. **Who we are**: Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks. Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries. Lightspeed handles your information in accordance with our Applicant Privacy Statement.