Kam Operations Manager

Founded in 2014, Deepki supports real estate players in their transition to net zero and sustainability. To achieve this transition towards sustainability, Deepki helps realign stakeholders’ interests to build efficient strategies and transform real estate into a positive force for the planet.

Deepki is the only company offering a fully populated ESG data intelligence platform combined with expert advisory services. The company’s end-to-end solutions leverage data to improve ESG performance and enhance the value of real estate assets.

**Key figures**:

- 400M+ of sqm monitored
- 38+ countries where we operate
- 180k+ teqCO₂ savings detected
- 250+ references across the world

Deepki’s moto**:“We say what we do & we do what we say”**

**What we’re looking for**:
We are looking to grow our teams with talents that share our energy and motivation to accelerate the environmental transition at an international scale

Our profiles are a mix of different backgrounds and experiences, all of whom work together in order to ensure the best possible user experience. To match Deepki’s mindset, it is important to be open and curious, with good listening skills. Joining Deepki means becoming a team player, and giving a purpose to your work by trying to save the world every day ;)

**Deepki**:#ImpactForward**

Deepki is looking for a motivated KAM Operations Manager that will own the analysis, processes and the tech stack focusing on deepki’s top customers. You will work with the rest of the Revenue Operations team on connecting those tools to our Marketing, Sales, Customer Success & Financial tech stacks. Your role will be key in monitoring performance, suggesting new tools and implementing new connections, all at the service of a better understanding of our white space and upsell opportunities.

**Mission**
- Co-admin our main CRM (Salesforce) and other relevant tools of our sales stack
- Create and maintain dashboards or other reporting tools to measure white space, efficiency, conversion rates, and CSM contribution to upsell opportunities with our top clients
- Train the KAM team on the right tools and processes
- Work on reducing as much as possible the friction and loss of information between Customer Success, KAM, Advisory and Finance departments.
- Be proactive in suggesting or empowering future growth and ABM campaigns, both in France and abroad

**Requirements**:

- Passion for the environmental transition
- Belief in Deepki’s values - Impact / Customer satisfaction / Benevolence and good will / Freedom and responsibility
- Analytical skills (SQL, Excel, Tableau, Looker, PowerBI )
- Experience in CRM and marketing automation systems (e.g. Salesforce, HubSpot, Client Success) and integrating those systems with other technologies
- A natural curiosity and skepticism, helping lead you to experiments and tests in the name of improvement
- A tireless positive attitude
- Great attention to detail and project management skills. This role requires balancing many initiatives together
- Strong communication skills

Bonus
- 1 + years of experience, working in International Enterprise SaaS / Software environments
- Previous experience in Ops or as a Business Analyst would be a huge plus
- Experience in Real Estate and / or ESG is not required
- Experience in hyper-growth environments
- Don't meet every single requirement, but only 70 or 80%? Please apply _**_Deepki_**_ is an Equal Opportunities Employer. We are committed to ensuring that all job applicants and members of staff are treated equally without discrimination because of religion or belief, sex, pregnancy and maternity, gender reassignment, sexual orientation, marriage and civil partnership, age, race, disability or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, passion, merit, and business need._