Head of Client Strategy Management

**Company Description**:
Natixis Corporate & Investment Banking is a leading global financial institution that provides advisory, investment banking, financing, corporate banking and capital markets services to corporations, financial institutions, financial sponsors and sovereign and supranational organizations worldwide.

Our teams of experts in close to 30 countries advise clients on their strategic development, helping them to grow and transform their businesses, and maximize their positive impact. Natixis CIB is committed to aligning its financing portfolio with a carbon neutrality path by 2050 while helping its clients reduce the environmental impact of their business.

As part of Groupe BPCE, the second largest banking group in France through the Banque Populaire and Caisse d’Epargne retail networks, Natixis CIB benefits from the Group’s financial strength and solid financial ratings (Standard & Poor's: A+, Moody's: A1, Fitch Ratings: A+, R&I: A+).

You join the CIB COO department, and more specifically the Chief Client office teams, as Head of Client Strategy & Management.

The mission of the Chief Client Office is to support all CIB’s businesses (Corporate & Investment Banking) in their commercial development, with regard to fine-grained knowledge of the bank’s customers and the development of the customer franchise (systematic cross-selling research, development of coherent customer strategies, prioritisation of customers and commercial actions, etc.), as well as the management of transversal business processes and the dissemination of good business practices.

On a daily basis, your mission is to:

- Lead and manage a team of 10 Client Strategy & Management Officers;
- Define the work axes and priorities, guaranteeing the respect of deadlines and the quality of deliverables (analyses, business action plans, business strategies, etc.);
- Work closely with the different CIB businesses and other CCO teams, and provide them with quality services;
- Be the preferred contact for business leaders on commercial management issues;
- Monitor CIB’s business performance and contribute to the Strategic Plan initiatives related to customers;
- Provide, through market intelligence studies, insights on our positioning in relation to the market, the identification of customer opportunities and the detection of new customers;
- Promote cross-selling between business lines;
- Analyse the commercial performance of CIB customers in order to optimise our scarce resources.

You work in an international environment, within a community of experts that places excellence, impact and collective action at the heart of everything it does.

**#TransformaveFinance**

This position is based in Paris with the opportunity to work from home.

As a top employer, we place our employees at the centre of our attention. Internal mobility, career development and training allow you to grow and flourish throughout your career.

You work in a hybrid, inclusive and collaborative working environment.

You also have the opportunity to commit yourself to society and causes that are close to your heart through our corporate foundation.

**About the recruitment process**

You will be contacted by one of our recruiters before meeting with our business experts (manager, team member or line of business).

**Required Skills/Qualifications/Experience**:
About you: If you recognize yourself in the following description, you are made to work with us
With a higher education, you have at least 5 years of experience in team management, preferably in direct contact with the origination/sales teams or with customers.

You are proficient:

- Project management;
- Common office tools, especially Excel and PowerPoint;
- Ideally, Salesforce and Business Object.

You have an excellent relationship, a very good listening ability, you are:

- Pragmatic and rigorous, you are able to identify problems and propose solutions;
- Organized with a good sense of communication and analysis;
- Responsive and able to work in a dynamic environment with high stakes.

You master English with a C1 level.