Store Manager Le Bon Marché

**Position**:
TAG Heuer: The Swiss Avant-Garde watchmaker since 1860. Avant-garde is our culture and philosophy. Our unique heritage is built on a disruptive mindset, an innovative approach and a cool and free-minded spirit to think ahead and establish records. The TAG Heuer watches and chronographs are an authentic concentration of innovation, design and engineering for bold, self-confident people who are connected to the future.

Our slogan #DontCrackUnderPressure is more than a claim - it is a mindset. If you like challenges, out-of-the-box thinking and team work, there is an opportunity for you in Paris to join a truly entrepreneurial Team looking for a highly motivated Store Manager for Le Bon Marché Rive Gauche.

Reporting to the Retail Manager, the **Store Manager** will be in charge of all aspects related to the performance of the point of sales.

**A TAG HEUER STORE MANAGER IS**

** A PERFORMANCE-DRIVEN SALES EXPERT**
- Plays an active role on the sales floor, increasing boutique sales and achieving the objectives
- Analyzes the** store’s retail performance** KPIs (traffic, conversion, sales in **volume and value, ASP, mix of sales ), identifies business opportunities and establishes 360° action plans to tackle them
- Stays updated on the watch industry and local market competitive environment

**A TEAM LEADER**
- Sets individual and collective objectives, follows the performance, and realizes reviews of the team members (two Sales Associates and an apprentice)
- Shadows and supports the team members on the floor, provides immediate feedback, develops them in their current roles
- Ensures team’s motivation and cohesion while promoting a positive and supportive work environment
- Identifies and hires new team members

**A TAG HEUER AMBASSADOR**
- Ensures an outstanding service is offered to all visitors in store
- Embodies the Tag Heuer’s brand values and acts as a passionate Brand Ambassador in and outside the boutique, especially at events
- Ensures that grooming, attitudes, and Visual Merchandising meet luxury standards and internal guidelines
- Proactively networks and connects with local people of influence

**A CLIENT DEVELOPMENT SPECIALIST**
- Leads the team to develop long-term relationships with clients
- Sets and follows collective and individual clienteling objectives (number of outreaches, appointments, sales from appointments )
- Ensures qualitative client data collection and leverages the data to address clients in a personally relevant way, capitalizing on all opportunities to grow the business
- Plans events in line with brand strategy and guidelines, coordinates all stakeholders and assesses the ROI

**AN OPERATIONS EXCELLENCE SUPERVISOR**
- Oversees the boutique operational processes, front and back, in line with internal guidelines: inventory, cash, security, store opening and closing, etc.
- Ensures compliance with internal control policy
- Supervises the store expenses and maintenance

**Profile**:

- Management experience in a luxury retail environment
- **Creative** **business** **driver**, **results**-**oriented**:

- Excellent **interpersonal**, **communication** and **presentation** **skills**:

- Inspirational **leader**, able to **coach** and **develop** a **high-performing** **team**:

- **Client-centric** **mindset**, focused on recruiting new clients and growing the active client base
- **Agile** **manager**, able to **multi-task** in a **fast-paced environment** and **work in various roles** depending on business needs