Sales Operations Analyst

**PARIS /**

**SALES & PARTNERSHIPS - 14012 - REVENUE OPERATIONS /**

**FULL TIME**

**/ HYBRID**
- Aircall is a place where voices are valued.

Backed by over $220 million of investment since 2015, we create technology that fuels accessible, transparent and collaborative communication to empower our base of 14,000+ customers (and growing) to make authentic, human connections.

Conversation is a cornerstone of our culture. Wherever our people find themselves in the Aircall world - Paris, New York, Sydney, Madrid, London, Berlin, Tel Aviv, or at home - everyone has a voice that is valued.

Whatever your background, wherever you’re from - we want you to join the conversation. Let’s talk.

We are seeking a skilled Analyst to join our Revenue Operations team at Aircall. If you have a passion for data in all its forms and experience working with sales and operational leaders, we want to talk to you. As we're looking to continue our rapid sales growth, we need someone that will help us identify opportunities, manage our sales performance and build structured dashboards for the entire sales organization to use.

**Responsibilities**:

- Create and maintain widely used dashboards using Looker, our data visualization tool, Salesforce and our commissions tool
- Establish KPI reporting to ensure alignment of performance and expectations
- Review data and KPI's to deliver actionable insights & trends that support the Leadership team in their decision making and planning
- Drive and shape the reporting processes for the sales organization
- Create ad-hoc reporting as needed
- Manage the global commission processes, including the calculation of commission payments, reconciliation of commission reports, and the review of commission inquiries from sales representatives
- Develop and maintain commission policies and procedures in accordance with company policy
- Collaborate with the sales team to ensure accurate tracking and reporting of commissions

**Experience**:

- Bachelor's degree in Accounting, Finance or a related field
- 3-5 years experience in a sales operations analyst role or equivalent experience
- Strong analytical skills and attention to detail
- Proactive, organized and can effectively prioritize
- Experience in finding and delivering insights, not just data on a spreadsheet
- Advanced skills in Microsoft Excel/Google Sheets
- Experience in a commissions calculation tool (Captivate IQ, Xactly)
- Excellent communication and interpersonal skills
- Ability to work well under pressure and in a fast-paced environment
- Nice to have : experience designing compensation plans
- Nice to have : Looker experience
- Nice to have : SAAS experience
- Aircall is constantly moving forward. We’re building new roads to complete our journey, and we’re taking people with us who have the same builder mentality.

Let’s grow together: Aircall is a place for those who dare to be bold and seek responsibility, excellence, and the opportunity to push themselves to new heights.

We’re creating a place where great people trust one another and thrive together.

People flourish at Aircall and now is the time to be part of the team and the journey we’re on.

**Why join us?**

Key moment to join Aircall in terms of growth and opportunities
- ️ Our people matter, work-life balance is important at Aircall
- Fast-learning environment, entrepreneurial and strong team spirit
- 45+ Nationalities: cosmopolite & multi-cultural mindset
- Competitive salary package & benefits

DE&I Statement:

- At Aircall, we believe diversity, equity and inclusion - irrespective of origins, identity, background and orientations - are core to our journey.

We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.

We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.