Artist Support Specialist

il y a 4 jours


Paris, France Believe Temps plein

**Company Description** Believe is one of the world’s leading digital music companies. Believe’s mission is to develop local artists and labels in the digital ecosystem by providing them the solutions they need to grow their audience at each stage of their career and development. Its 2,020 employees in more than 50 countries aim to support local artists and labels with a unique digital expertise, respect, fairness and transparency. To support our fast-growing presence on all continents, we are constantly looking for new Believers to join us and make a stronger and more positive impact on the music industry Believe is listed on compartment A of the regulated market of Euronext Paris (Ticker: BLV, ISIN: FR0014003FE9). Ready to #setthetone with Believe? As an Artist Support Specialist, you will work directly with TuneCore artists to help them distribute their music online, answer their questions, and resolve any issues they have about their service. In this role, you will primarily support our growing French market: - Resolve issues and questions customers have about TuneCore products and services - Work within TuneCore’s administrative system to update and correct account issues; cancel account content as needed - Product account management - Provide reporting on customer and product issues - Work with a team on special projects as needed - Report technical and communication issues in order to better service TuneCore artists - Perform other duties as assigned by management **Qualifications** Fluent in English and in French At least one year of experience working in an office and/or customer service Strong communications skills: written, verbal, and interpersonal Working knowledge of Mac and the Microsoft Office Suite Manage time effectively and prioritize workload Ability to work well independently, and as part of a team A basic understanding of the digital music industry is a plus Experience with Zendesk is a plus **Additional Information** SET THE TONE WITH US** Chez Believe, nous avons deux cœurs : nos collaborateurs et nos artistes. Nous croyons en la force de nos collaborateurs, qui s'épanouissent chaque jour en développant leur potentiel... Notre objectif est d'offrir à nos collaborateurs le meilleur environnement possible pour qu'ils puissent s'épanouir. **ROCK THE JOB** Programme de formation et de coaching sur-mesure - Une politique de télétravail - Un programme de bien-être "Pauses" avec de nombreuses activités et animations - Accès à Eutelmed, la plateforme numérique de santé mentale et de bien-être qui permet de parler à un psychologue expérimenté - Un restaurant d'entreprise sain et éco-responsable - Une assurance santé individuelle ou familiale - Avantages CE - Un rooftop - Une salle de sport avec des cours gratuits **SING IN HARMONY** - Programme Ambassadeur : la possibilité pour tous les Believers de participer à des initiatives de bénévolat afin d'avoir un impact positif sur la diversité, l'équité et l'inclusion (DEI), le bien-être et la planète. - Mise en place du Forfait mobilité durable: remboursement jusqu’à 600€ des frais de transport en commun/avec une faible empreinte carbone. - Congé 2nd parent de 5 jours calendaires rémunérés à 100% (en plus du congé légal paternité ou du congé d’adoption, nous ne l’attribuons pas au congé maternité) Believe s’engage à garantir l’égalité des chances en matière d’emploi, sans tenir compte de l’origine, du genre, de l’âge, de l’orientation sexuelle, de la religion ou de l’état de santé.


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