Artist Support Specialist
il y a 4 jours
Company Description
Believe is above all a passion for music, tech, and digital marketing, shared by over 1,500 talented people in more than 50 countries. It is a visionary and entrepreneurial spirit that drives us and makes us a world leader in the digital distribution of music.
Believe is a tribe of experts who successfully meet the challenges of the transformation of our music industry every day. It’s an adventure, a human adventure, and one that is propitious and stimulating for all of us.
Finally, Believe is a story that began in 2005 and that we must continue to narrate, now, and with you. Believe's mission is to develop labels and artists in the most suitable way, at each stage of their career and development. In all local markets around the world. With respect, expertise, fairness and transparency.
**Job Description**:
As an Artist Support Specialist, you will work directly with TuneCore artists to help them distribute their music online, answer their questions, and resolve any issues they have about their service. In this role, you will primarily support our growing Italian market:
- Resolve issues and questions customers have about TuneCore products and services
- Work within TuneCore’s administrative system to update and correct account issues; cancel account content as needed
- Product account managementProvide reporting on customer and product issues
- Work with a team on special projects as needed
- Report technical and communication issues in order to better service TuneCore artists
- Perform other duties as assigned by management
**Qualifications**:
**You are fluent in English and in Italian (native level), French is a plus.**
At least one year of experience working in an office and/or customer service.
- Strong communications skills: written, verbal, and interpersonal
- Working knowledge of Mac and the Microsoft Office Suite
- Manage time effectively and prioritize workload
- Ability to work well independently, and as part of a team
- A basic understanding of the digital music industry is a plus
- Experience with Zendesk is a plus
Additional Information
Believe is committed to ensuring equal opportunities in employment, regardless of origin, sex, morals, sexual orientation, gender, age, family status pregnancy, race, political opinions, trade union activities, religious beliefs, physical appearance, family name, place of residence, state of health, or disability.
-
Artist Support Specialist
il y a 5 jours
Paris, France Believe Temps pleinCompany Description Believe is one of the world’s leading digital music companies. Believe’s mission is to develop local artists and labels in the digital ecosystem by providing them the solutions they need to grow their audience at each stage of their career and development. Its 1,900 employees in more than 50 countries aiming at supporting local...
-
Artist Support Specialist
il y a 2 semaines
Paris, France Believe Temps pleinCompany Description Believe is above all a passion for music, tech, and digital marketing, shared by over 1,500 talented people in more than 50 countries. It is a visionary and entrepreneurial spirit that drives us and makes us a world leader in the digital distribution of music. Believe is a tribe of experts who successfully meet the challenges of the...
-
IT Support Specialist
il y a 2 semaines
Paris 9e, France Deezer Temps pleinCompany Description We are music and tech fans hailing from all over the globe, working to make Deezer the most personal music streaming service. From data scientists to tech experts, artists & labels specialists to marketers, and even in-house music editors, our team is spreading the love for music to over 180 countries. Supporting local and international...
-
Artists Project Coordinator
il y a 2 jours
Rue des Gravilliers, Paris, France Groover Temps pleinObsessions is the artist accelerator launched by Groover. We are looking for an Artist Project Manager to help coordinate the activities and develop opportunities for our pool of artists. In a team of 3 people, you'll work closely with Dorian Perron (Co-Founder)Missions:• Help smooth the operations to sign and set on the right path the releases for...
-
UI Artist
il y a 4 jours
Paris, France PlayMakers Temps pleinPermanent contract Paris (75) Position Duties Nous recherchons un(e) artiste / UI Designer talentueux(se) et expérimenté(e) pour rejoindre notre équipe et travailler sur deux projets ambitieux: - Un jeu de simulation de combat en ligne ou le joueur occupe un rôle de coach de combattant - Notre plateforme UGC qui permet de capturer, auditer et...
-
Offre de Stage
il y a 4 jours
Paris, France My Artist Place Temps plein**Lieu : Paris 11 (75)** **Durée : 2 mois** **Type : Stage non rémunéré** Poste : Commercial(e) (Stage) My Artist Place recherche un(e) **stagiaire dynamique et motivé(e)** pour accompagner le développement commercial de l’entreprise. Aux côtés d’Henri, vous participerez à la prospection, au suivi client et au soutien des actions de...
-
Customer Support Specialist
il y a 2 semaines
Paris, Île-de-France MotorK Temps pleinWho are we?MotorK is the leading sales and marketing technology company in Europe, specialising in the automotive sector. At MotorK, our mission is to empower manufacturers and dealerships to sell more with innovative, cloud-based products and services to offer the best digital customer experience.We are on a fast and ambitious trajectory and serving 90% of...
-
Artist Liaison
il y a 2 semaines
Paris, Île-de-France Singulart Temps pleinFounded in 2017, Singulart is a saas-enabled marketplace dedicated to empower fine artists. Today, our team is composed of 80 people and 25+ different nationalities In November 2021, we secured a €60 million Series B fundraising, the most successful in the history of the cultural sector On a daily basis, we work hard to strengthen our mission: empowering...
-
Responsable Artistique Scolaire
il y a 16 heures
Paris, France Bordas Temps pleinMembre du comité de direction, vous reportez à la Directrice Générale de la BU Bordas et travaillez en étroite collaboration avec les directions éditoriales et numérique de la BU. Vous proposez la politique artistique pour les départements scolaires des Editions Bordas, supervisez la production et êtes le garant de sa qualité technique. A ce...
-
Technical Support Specialist
il y a 4 jours
Paris, France Skello Temps pleinSkello est une société européenne qui a pour mission de réinventer l’expérience de travail des équipes sur le terrain en leur permettant de mieux anticiper, s’organiser et communiquer. Comment ? Grâce à une technologie collaborative et intuitive. Concrètement, Skello est une solution SaaS de pilotage RH pour tous les établissements dont les...
