Sales Coordinator, Emea

il y a 1 semaine

Massy, France L-ACOUSTICS Temps plein

**Role Description**

**Who you are**:
The sales coordinator is a hands-on position focused on handling day-to-day sales administration responsibilities, coordinating with various internal stakeholders to achieve operational efficiency and ensuring a premium relationship with customer. Reporting directly to the head of sales coordination she/he plays a key role in supporting the sales team and provide an important link between the salesperson and the client.

**What you will do**:
**Sales support**: To help sales team improve their efficiency, sales coordinator will provide a variety of support services and direct feedback from customers to sales team and any relevant departments.

**Order satisfaction**: Sales coordinator will contribute to customer satisfaction by ensuring the accuracy and timely processing of orders into the ERP System. She/He will manage the day-to-day order processing from - Receiving and processing purchase orders - Verifying orders, including customers' personal information and payment details - Contacting customers to answer queries and obtain missing information - Issuing sales transaction invoices - Handling shipping arrangement and documents (freight carrier and customs ) - Maintaining and updating sales and customer records

**Coordination**: Collaboration with other departments is an important responsibility for sales coordinator. He/she could have to contact various internal stakeholders to achieve operational efficiency (technical customer service to deal with any product or technical queries, manufacturing and logistics )

**Records & Reporting**: Sales coordinator will maintain records & tools (ERP/CRM). They also provide information to the finance department on incoming and completed orders, as a basis for forecasting cash flow.

**Skills & Experience**

**What you will need to be successful**:

- 3+ years of experience working in sales coordination, or similar environment.
- Deep knowledge of CRM and ERP software, preferably Microsoft 365.
- Excellent written and verbal communication skills and possess the ability to carry phone-based conversations.
- Strong customer focus with good listening and clear message transmission capabilities
- Detail-oriented with a strong work ethic
- Work independently and accomplish required tasks with mínimal supervision.
- Ability to multi-task, prioritize, and manage time effectively.
- Technology savvy with good working knowledge of Microsoft Office & Microsoft Dynamics
- Strong problem-solving and conflict resolution skills.
- Excellent organizational skills and attention to detail
- **Fluency in Dutch (spoken and written).**:

- **Proficiency in French and English would be an asset.**
- **Rejoignez nos équipes passionnées et engagées pour façonner le futur du son**_

**Job Types**: Full-time, Permanent

Pay: 30,000.00€ - 40,000.00€ per year

**Language**:

- dutch (required)

Work Location: Hybrid remote in 91300 massy

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