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Event Production Technician
il y a 3 semaines
**Building a Brand Starts with a Story**: - FIRST is a leading global brand experience agency serving clients in various industries, including financial services, technology, new & traditional media, aerospace, healthcare, and professional services. FIRST has received numerous accolades, including being listed among the 2025 Most Innovative Marketing Agencies of the Year by Chief Marketer, named Top Agency of the Year 2024 by Event Marketer, highlighted as a Global Agency of the Year, over 100 Employees by C&IT, and listed among the "200 Top Marketing Agencies" in 2024, 2023, & 2022 by Chief Marketer._ **What You Would Get To Do** For events, the goal is to provide a seamless technology experience to all attendees, press and partners, as well as create an efficient and reliable technical environment for event staff and vendors. In this role you'll work with internal teams as well as external clients and vendor partners on a daily basis. **Please note this role is a 1-year fixed term opportunity, potential for extension.** **Your Contributions** - Operate event production equipment including but not limited to Yamaha CL 5, ETC CS20-AV lighting console, Ross Carbonite, and PTZ camera controller - Provide feedback to facility Team Lead on event production equipment usage and efficiency including but not limited to Yamaha CL 5, ETC CS20-AV lighting console, Ross Carbonite, and PTZ camera controller - Actively liaise with the event production Team Lead to provide feedback and suggestions on possible enhancements and improvements to the space - Identify to Team Lead new and alternative ways of approaching FIRST's technical production offering to clients - Manage client expectations on production challenges, proactively providing solutions - Coordinate and support building of staging and A/V set up on-site as required - Perform day-to-day housekeeping and maintenance of a hi-tech conference venue - Provide full event production support including but not limited to forwarding slide decks, video playback, live stream coordination, graphic support, multi-camera operation, - Basic editing of video footage to provide clients with recordings of their event - Coordinate with systems engineers on troubleshooting and incident resolution - Provide white glove customer service to clients and stakeholders - Act as an ambassador for the FIRST brand, leading by example and displaying the company's core values (Ambition, Creativity, Excellence, Integrity, Teamwork) **What We Are Looking For** - 3+ years' experience within the technical event production/broadcast environment - Bachelor's degree preferred or equivalent practical experience - Must be fluent in English - Ability to work onsite - This role will be assigned to a primary location but will require flexibility to be deployed to support across the campus as required - Full understanding of audio-visual technology and advancements including lighting, audio/video output, rigging and power - Proficiency with LED walls and WATCHOUT, is highly preferred - Experience working with the following equipment/tools is helpful but not required: Yamaha CL series desks; Final Cut ProX; Keynote; Google G-Suite; ETC Ion lighting desk; Crestron Control systems, ROSS Carbonite desks, Panasonic PTZ camera controllers, Dante Controller, Shure Wireless Workbench, PlaybackPro, and Clear-Com systems, Meyer Galileo. - Proficient in the technical delivery of high-quality events - Video output experience with strong technical understanding of systems - Experience operating event production systems - Excellent communication and customer service skills are a must to build and maintain relationships - Ability to prioritize while adhering to critical project timelines in a fast-paced environment - Experience managing day-to-day changes at every level of detail - Ability to manage many projects at once with varying levels of production - Knowledge of PTZ cameras and controllers - Knowledge of livestream/ broadcasting (especially streaming to the internet) **At FIRST, we believe that our success is driven by the passion, creativity, and commitment of our teams. That's why we offer a range of benefits and perks to support your personal and professional growth**: - Private Medical Care with Audiens Healthcare - 25 Days Annual Leave PLUS Public Holidays - Personal Volunteer Day - Wellness Stipend - Pension Scheme Enhancements - Discretionary Bonus Structure - Complimentary Access to Headspace, Rocket Lawyer & Maven - Global Opportunities: With a presence in 7 countries worldwide including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations.
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