Lead Quality Transformation

Company Description

LIVE THE MUSIC WITH US

From a pioneer tech start-up created in 2007, Deezer has become one of the first French unicorns and the second largest independent music streaming platform in the world.

At eighteen years old, we're only just coming of age. Now listed on #EuroNext, Deezer is a rapidly-growing, cutting-edge player in the music streaming market. If you want an environment where you can make your voice heard and be at the forefront of music and tech, look no further

We believe music is all about embracing the things that make us different.

Deezer is a vibrant community that celebrates uniqueness, diversity and individuality, and thrives on collaboration.

Our international and passionate teams pride themselves on being at the forefront of the music experience, going beyond streaming and helping the world to Live the Music. We're constantly evolving alongside our customers, partners, artists and employees — striving to make Deezer the most personal and innovative streaming service in the world.

Ready for an electrifying journey? Apply now and do your part in bringing extraordinary music experiences to people's lives

**Join Us**

Job Description

Deezer's Core Product organization is responsible for building applications that millions of users rely on for their music streaming experience. The team creates reliable and delightful experiences that activate, retain and thrill our users.

Your mission : Drive Quality Excellence at Scale - Captain the Transformation

Are you passionate about empowering teams to build exceptional products? Do you thrive on transforming how organizations think?

As a captain, not just a coach, you'll lead by doing while transforming how our teams approach quality from "Gatekeeping" to "Enabling."

This is not a traditional QA Manager position and this isn't about process ownership - it's about business ownership of quality outcomes that directly impact user satisfaction, retention, and business growth. You'll be pioneering a new approach to quality at Deezer, where:

• QA Partners act as enablers, not gatekeepers
• Quality is embedded throughout the development lifecycle
• Developers own the entire test pyramid
• Product Managers actively participate in quality validation
• Data and production insights drive continuous improvement

Among your responsibilities you will:

• Lead QA Partners in their ongoing evolution from testers to enablers and quality coaches
• Build and deploy innovative solutions for test creation, QA Brief assistance, and quality validation
• Define and champion the transverse quality vision across Core Product teams
• Establish quality standards and frameworks that align with business objectives and user experience goals
• Drive data-driven quality decisions through implementation of key metrics
• Develop cross-functional quality skills by training developers and product managers in quality practices
• Promote observability and production monitoring for proactive quality insights

With the other quality leaders you will establish a governance with clear KPIs, ownership, and communication mechanisms for the whole Product & Tech division.

Qualifications

Leadership & Transformation:

• Engineering Management with quality-focused teams
• Self starter with proven experience leading transformation initiatives
• Strong change management and influence skills

Communication & Collaboration:

• Great communication and storytelling abilities
• Demonstrated ability to build trust, navigate resistance, and turn skeptics into supporters

Technical Foundation:

• Understanding of modern quality practices
• Experience with quality governance and data-driven decision making

Execution Excellence:

• Track record of delivering results through others
• Resilience and persistence in driving long-term transformation despite setbacks and imperfect processes

At Deezer, diversity drives innovation. Whatever makes you uniquely you, your experiences, your way of thinking, your journey, might be exactly what we need.

If this role speaks to you and aligns with your interests and capabilities, even if you don't meet 100% of the qualifications listed, please give it a try and tell us more #BeYou

Additional Information

At Deezer, you can be your true self as we believe that #everyvoicematters. We strive to build an inclusive culture and foster a diverse environment. Because we care and want to ensure each employee feels welcome and safe at work, we continuously focus on fighting biases and helping diverse teams work well together through multiple learning opportunities, e-learnings and workshops right from the onboarding :

• Regular Diversity & Inclusion internal and external talks
• Dedicated employee work streams on Gender equity, Ethnicity & Culture, Disability and LGBTQ+
• Multiple e-learnings and mandatory training sessions for all managers
• English and French courses for all, so that everyone can connect and feel included

Beyond benefits like transportation, we offer you extra perks like:

• A Deezer premium family account for free
• Access to gym classes
• Join over 70 Deezer Communities to connect beyond your day-to-day work, share passions, learn from each other and #Belong
• Deezer parties several times a year and drinks every thursday
• Allowance for sports, travelling and culture
• Meal vouchers
• Mental health and well-being support from Moka.Care
• Great offices always located in dynamic and attractive districts, whether in Paris, London or Sao Paulo
• Hybrid remote work policy

If you want to learn more about life and culture at Deezer, please visit our Welcome to the Jungle page here