IT Support Engineer
il y a 2 jours
Position:
Support Engineer
Location:
100% Remote – Mainland-USA
based candidates
ONLY (working EST)
Length:
3-month contract to hire
Target Pay Range:
$25/hr.
(Benefits are eligible after 60 days)
Work Auth:
(GC, or US Cit.) - (Must be eligible to work without requiring sponsorship now or in the future)
Benefits:
This position is eligible for medical, dental, vision, and 401(k).
Job Description:
- Promptly complete customer requests and follow up to ensure satisfaction, ensuring the ticket/request has accurate and complete documentation, including steps taken, customer communication, escalations, etc.
- Resolve data quality issues, scoring discrepancies, and technical bugs leveraging both front and backend tooling
- Support the Sales and Customer Success team with various data and reporting needs as they prepare product demos
- Perform qualitative data analysis on work completed by an offshore service provider
- Pull custom reports from Auth0 and Snowflake
- Complete technical requests such as SSO and MFA setup, working closely with the customer
- Troubleshoot SSO issues and join calls with customers as needed
- Provide top-tier, premium customer service and collaborate across our stellar Customer Success and Sales teams as well as Product and Technology
What You Bring:
- Education background in Computer Science, or a data-heavy field
- Experience using SQL, ideally with Snowflake
- Experience working with APIs
- Eagerness to learn and problem solve
- Ability to manage priorities effectively and meet deadlines in a fast-paced environment
- Ability to follow structured workflows and instructions accurately
- Exceptional attention to detail
- Strong adaptability and problem-solving under pressure
- Strong analytical skills
- Humble, hungry, smart attitude and growth mindset
Nice to Have:
- Bachelor's degree or equivalent years of experience
- Experience working in a startup environment
- Experience with Retool
- Experience with Tableau
- Experience with Looker
- Experience working within an agile framework
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
-
Varicent ICM Platform Engineer
il y a 1 jour
Us, Île-de-France Addison Group Temps pleinDirect Hire | Varicent ICM Platform Engineer (Remote – U.S.)We're actively partnering with a strong client to hire aVaricent ICM Platform Engineeron adirect-hire basis. This role isfully remoteand open to candidates in all U.S. statesexcept California and New York. The client is interview-ready and motivated to hire quickly.Compensation & BenefitsBase...
-
IT Help Desk Technician
Il y a 31 minutes
Us, Île-de-France Addison Group Temps pleinJob Title:IT Help Desk TechnicianLocation (State, Country):São Paulo, BrazilWork Schedule:Full-time | OnsiteMust be local to go onsite 5x a weekRequirement Must Have:Fluent in Portuguese and EnglishJob Description:The Help Desk Technician is responsible for serving as the liaison between employees and technology by helping with fielding requests for...
-
AWS DevOps Engineer
Il y a 22 minutes
Us, Île-de-France Addison Group Temps pleinTitle: AWS DevOps Engineer – Remote in StatesLocation: Remote in the following states: NC, GA, KY, PA, OH, SC, VA, TN, MS, MD, IL, IN, AL, WV, FL, IN, MO.Salary: $120-125K + BonusJob Type: Full-Time | ExemptBenefits: This position is eligible for medical, dental, vision, 401(k), and PTO.No sponsorship availableAWS DevOps Engineerwill design, implement, and...
-
Sr. IAM Automation Engineer
Il y a 12 minutes
Us, Île-de-France Addison Group Temps pleinJob Title: Sr. IAM Automation EngineerLocation:Remote. Arizona-based candidates preferred; occasional in-person meetings may occur for those located in-state.Job Type:Full TimeCompensation:$105,000 - $120,000 (dependent on experience)Benefits:The position is eligible for medical, dental, vision, and life insurance coverage, & PTOSenior Access Automation...
-
Field Engineer
Il y a 17 minutes
Us, Île-de-France GeoStabilization International® Temps pleinOverviewWho is GeoStabilization International?GeoStabilization International (GSI) develops and installs innovative solutions that protect people and infrastructure from the dangers of geohazards. We specialize in emergency landslide repairs, rockfall mitigation, and grouting, using cutting edge design/build and design/build/warranty contracting. GSI is the...
-
Sr. Data Engineer
il y a 1 jour
Us, Île-de-France Addison Group Temps pleinJob Title: Sr. Data EngineerLocation:Phoenix, AZJob Type:Full TimeCompensation: $130,000 - $150,000 DOEBenefits:The position is eligible for medical, dental, vision, and life insurance coverage, & PTOSenior Data EngineerRole OverviewThe Senior Data Engineer is responsible for designing, building, and maintaining scalable data platforms that support...
-
IT Project Manager
Il y a 23 minutes
Us, Île-de-France Skyward Temps pleinWe are Skyward.That is, a love for people, for improvement, for human advancement through information technology. We are a people-centered business with a desire to serve others. We are diverse and unified; creative and collaborative; a collection of complementary, not competing talents. And though on the surface we remain relaxed, beneath, a torrent of...
-
Customer Advocacy Engineer
Il y a 4 minutes
Us, Île-de-France Nokia Temps pleinJob DescriptionThe Customer Advocacy Engineer leverages experience and feedback from Global Services & Support to refine customer onboarding processes, develop customer test plans for new hardware or software features, and provide hands-on support for early customer trials, demonstrations, and critical escalations. The CAE monitors customer issues post-FCS,...
-
IV&V Specialist Engineer
Il y a 18 minutes
Us, Île-de-France Addison Group Temps pleinJob Title:IV&V Specialist EngineerLocation:100% RemotePay Rate Range:$95 - $110Benefits:This position is eligible for medical, dental, vision, and 401(k)Internal Job ID:Are you looking for a growth opportunity for a reputable company with a positive work environment?Our client is looking for a IV&V Enigneer to join their team. Please contact us today to...
-
Oracle Integration Cloud Engineer
Il y a 32 minutes
Us, Île-de-France Addison Group Temps pleinTitle:Oracle Integration Cloud Engineer - OIC, Oracle Retail – Remote – see statesLocation: Remote in the following states: NC, GA, KY, PA, OH, SC, VA, TN, MS, MD, IL, IN, AL, WV, FL, IN, MO.Salary: $ $140000 / Year + BonusJob Type: Full-Time | ExemptBenefits: This position is eligible for medical, dental, vision, 401(k), and PTO.No sponsorship...