Customs Manager

il y a 3 jours

Paris, Île-de-France AliExpress Temps plein

Alibaba International Digital Commerce Group is seeking a Customs Manager to scale up AliExpress' customs and compliance program in Europe focused on digital transformation of e-commerce logistics and fully automated customs clearance processes.

Key Responsibilities:


• Customs Compliance: Ensure adherence to EU customs regulations for B2C and B2B import activities.


• Operational Excellence: Supervise daily customs operation activities including working with internal logistics and compliance teams based in Europe and overseas, customs brokers, customs authorities, 4PL partners, and own Cainiao's smart sorting centers across Europe to ensure all B2C and B2B shipments meet KPIs, compliance and cost requirements.


• Process Optimization: Drive improvements in customs workflows, automation, and risk management


• Commercial Focus: Manage supplier contract negotiation process to drive cost reduction while meeting business demands and minimizing risk.


• Stakeholder Engagement: Act as the primary liaison with customs authorities, logistics partners, and internal departments such as Finance, Billing, Legal, Customer Service, Quality Control, Risk, Goverment Relations, Procurement, Last Mile, among others.

What Are We Looking For:


• Degree in Business, Customs, International Trade, Supply Chain or similar.


• +5 years of related working experience


• Experience in Project management and IT-related project experience preferred.


• Strong knowledge of EU customs regulations for B2C and B2B shipments including customs guarantee and bonded warehouse processes.


• Practical experience in KPI customs clearance monitoring and ability to conduct data analysis and produce data-driven and cost-efficient solutions.


• Ability to work under pressure and manage multiple tasks while maintaining a high level of accuracy.


• Excellent communication skills in French, English (Chinese language is a plus).


• Ability to thrive in a fast-paced working environment where change is the only constant. When facing difficulties and setbacks from change, you can adapt yourself, and positively influence and motivate the team.

  • Manager, Customer Success

    il y a 1 jour

    Paris, Île-de-France Mastercard Temps plein

    Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...

  • Manager, Customer Success

    il y a 1 jour

    Paris, Île-de-France Mastercard Temps plein

    Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...

  • Customer Success Manager

    il y a 1 semaine

    Paris, Île-de-France Board International Temps plein

    At Board, we power financial and operational planning solutions for the world's best brands. Thousands of enterprises use our technology to optimize resources, drive growth, and ensure profitability. With advanced analytics and forecasting, plus AI-driven insights, customers transform complex, real-time data into actionable intelligence.What's been key to...

  • Customer Success Manager

    il y a 5 jours

    Paris, Île-de-France ZigZag Global Temps plein

    DescriptionBASICSBased in: Paris areaContract: Permanent (CDI)Budget: 49k€ - 55k€Start date: 01/02/2026Shipup is a 50+ people company that envisions a world where brands keep their promises along the entire customer journey.That's why we enable brands to take control of the most volatile part of the customer experience —the post-purchase— so they can...

  • Customer Success Manager

    il y a 3 jours

    Paris, Île-de-France Diffusely Temps plein

    Diffusely is an AI visual production platform for enterprise that redefines how automotive and fashion brands create and optimize visual content. Its AI-powered solutions help over 1,500 clients streamline production, cut costs, and accelerate time-to-market globallyAt CarCutter, we're redefining automotive sales with AI-driven image technology that helps...

  • Customer Success Manager

    il y a 3 jours

    Paris, Île-de-France Diffusely Temps plein

    Diffusely is an AI visual production platform for enterprise that redefines how automotive and fashion brands create and optimize visual content. Its AI-powered solutions help over 1,500 clients streamline production, cut costs, and accelerate time-to-market globallyAt CarCutter, we're redefining automotive sales with AI-driven image technology that helps...

  • customer support manager

    il y a 3 jours

    Paris, Île-de-France STATION F Temps plein

    AboutThundersis an agentic solution for automated testing in natural language.Founded in January 2025, we've already raised $9M to accelerate our mission : making software testing faster, smarter, and effortless.Our fast-growing team of 25+ people brings together experts in AI, product, and quality engineering to reinvent how testing is done.Today, testing...

  • Enterprise Customer Success Manager

    il y a 1 semaine

    Paris, Île-de-France Navan Temps plein

    As an Enterprise Customer Success Manager, you will be a trusted advisor to key named/strategic customers, helping them succeed with our platform and ensuring they receive maximum value from our solution throughout their lifecycle. You'll be responsible for understanding customer requirements, implementing and onboarding new customers, conducting product...

  • Customer Succes Manager

    il y a 1 semaine

    Paris, Île-de-France Job2BeDone Partners Temps plein

    EntrepriseJob2bedone Partners est un cabinet de conseil en capital humain spécialisé dans le recrutement et l'évaluation de cadres experts et cadres dirigeants en France et à l'international.Notre division Sales & Marketing recrute pour son client, un éditeur de logiciel international spécialisé dans les solutions Social Media Management et...

  • Customer Success Manager

    il y a 1 jour

    Paris, Île-de-France autone Temps plein

    autone is transforming retail with AI-driven inventory intelligence.We're on a mission to reimagine the future of retail. Combining cutting-edge AI with deep industry expertise to help global brands make smarter, waste-free decisions that drive growth and efficiency.Trusted by 50+ leading brands and backed by Y Combinator and General Catalyst, we're scaling...