CONNECT Cloud Platform Account Manager

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Job Title: CONNECT Platform Account Manager
Reports To: Director, CONNECT Platform
 

About the Role

The CONNECT Platform Manager is a foundational commercial role driving growth of AVEVA's most strategic growth initiative: the CONNECT platform. As an early member of the CONNECT commercial team, you'll be accountable for developing and executing a sales and adoption strategy that drives customer value and delivers ARR outcomes.

You will blend enterprise Account Executive skills—prospecting, opportunity shaping, closing—with Customer Success capabilities like onboarding support, stakeholder enablement, and usage expansion. This role is designed for an enterprise consultative SaaS/Cloud seller who can also build deep relationships, drive platform usage, and inform our go-to-market playbooks.

This role reports to the Director of CONNECT Platform Commercial Strategy.

Key Responsibilities

Enterprise Selling & Commercial Execution

• Own commercial outcomes—including pipeline generation, opportunity progression, and ARR achievement—for a portfolio of target accounts
• Identify and qualify use-case-driven opportunities for CONNECT platform products, using a consultative, MEDDPICC-informed sales process
• Engage technical and business stakeholders (often VP+ and cross-functional) to build strong buying coalitions
• Drive and close new SaaS/Cloud platform deals, with a focus on land-and-expand strategies
• Negotiate commercial terms in alignment with value delivered, usage patterns, and strategic fit

Platform Adoption & Value Realization

• Support onboarding and deployment strategies to accelerate time-to-value
• Develop success plans in partnership with customers and internal teams
• Monitor usage trends, identify adoption gaps, and proactively address risk
• Influence post-sale expansion by championing new use cases and capabilities
• Serve as a customer advocate internally to shape roadmap, pricing, and support

Strategic Feedback & GTM Iteration

• Capture and share customer insights to improve CONNECT product-market fit and GTM messaging
• Inform commercial model, onboarding approaches, and playbooks for future scale
• Collaborate closely with product, marketing, customer success, partnerships, sales enablement, and regional sales teams

About You

You're an enterprise SaaS seller with a strategic mindset and customer-first approach. You can build trust with executives, guide complex sales motions, and influence product-market fit through what you learn in the field. You thrive in fast-moving, ambiguous environments where you're empowered to help shape the future.

Required Skills & Experience

• 5+ years in enterprise B2B SaaS or Cloud software roles (e.g., Account Executive, Customer Success Manager, Solution Consultant)
• Proven track record owning and delivering against ARR targets and closing complex deals
• Strong sales acumen, including territory planning, value-based selling, stakeholder mapping, and negotiation
• Experience working with (or selling into) asset-intensive industries like energy, chemicals, or manufacturing is a plus
• Comfort engaging both technical users and business decision-makers
• Experience driving product adoption and account growth post-sale
• Familiarity with sales methodologies such as MEDDPICC, Challenger, or Command of the Message
• Proficiency with Salesforce and modern sales/customer success tools
• A self-starter who can operate autonomously and influence cross-functional teams

Why This Role?

This is a rare opportunity to help build the commercial motion of AVEVA's next-generation platform from the ground up. You'll gain visibility across executive and global teams, directly influence strategy, and grow your role in line with one of the company's top strategic priorities with the potential to evolve into a leadership path in Sales, Customer Success, Business Development or Platform Strategy.

AVEVA requires all successful applicants to undergo and pass a comprehensive background check before they start employment.  Background checks will be conducted in accordance with local laws and may, subject to those laws,  include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check.  Certain positions dealing with sensitive and/or third party personal data may involve additional background check criteria.

AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business.
 
Come and join AVEVA to create the transformative technology that enables our customers to engineer a better world.