ServiceNow Solution Architect
il y a 4 jours
ServiceNow Solution Architect
Designing scalable, secure, and integrated ServiceNow solutions across enterprise workflows
Position Overview
We are seeking a ServiceNow Solution Architect to lead the design, governance, and implementation of enterprise workflows on the ServiceNow platform. The architect will drive strategic alignment of modules including ITSM, HRSD, ITAM, GRC, and Virtual Agent, ensuring scalable, secure, and compliant solutions.
The role requires deep technical and functional understanding of the ServiceNow ecosystem, as well as strong experience in platform integrations, solution design, and stakeholder collaboration.
Key ResponsibilitiesArchitecture & Solution Design
Define the platform roadmap and architectural patterns across modules (ITSM, HRSD, ITAM, GRC, Virtual Agent)Design scalable, maintainable, and secure ServiceNow solutions aligned with business requirements and platform best practicesTranslate enterprise goals into modular solution blueprints and platform capabilitiesServe as technical authority for solution reviews, design sign-offs, and architecture governancePlatform Strategy & GovernanceEstablish development standards, naming conventions, and integration patterns for platform consistencyLead ServiceNow upgrade planning, custom code reviews, and compatibility assessmentsGuide implementation of Virtual Agent, automation flows, and AI-powered workflows in collaboration with product teamsEnsure alignment with ITIL/COBIT frameworks, security compliance (e.g., RBAC, encryption), and data governance policiesIntegration & Infrastructure Oversight
Design integration strategies using IntegrationHub, APIs, MID Server, and external data sources (e.g., HRIS, CMDB, ERP)Oversee architectural considerations for multi-instance management, Dev/Test/Prod environments, and CI/CD pipelinesCollaborate with cloud infrastructure and cybersecurity teams on ServiceNow hosting, access, and performance managementStakeholder Engagement
Collaborate with business analysts, developers, and functional leads to ensure architectural alignment and business fitAct as trusted advisor to senior stakeholders on platform capability, risk, and optimizationSupport pre-sales solutioning or internal stakeholder proposals, where applicableRequired Qualifications
Experience & Technical Skills
7+ years of experience in ServiceNow platform design, development, and architectureStrong architectural knowledge of multiple ServiceNow modules, especially ITSM, HRSD, ITAM, GRC, and Virtual AgentDeep understanding of ServiceNow architecture patterns, platform capabilities, and scoped applicationsExperience designing robust integration architectures using REST/SOAP, IntegrationHub, and external identity/access systemsStrategic & Soft Skills
Proven leadership in technical design, platform governance, and stakeholder communicationStrong documentation and presentation skills for solution design and architecture reviewsAbility to balance technical constraints with business priorities and roadmap needsPreferred Qualifications
Certified ServiceNow System Administrator and one or more Architect/Implementation Specialist certifications (ITSM, HRSD, GRC, etc.)Familiarity with frameworks like TOGAF, ITIL v4, and enterprise architecture tools (e.g., LeanIX, ArchiMate)Experience working in regulated environments or public sector transformation programsBackground in DevOps, CI/CD pipelines for ServiceNow, and ATF/test strategy development
-
ServiceNow Architect
il y a 2 semaines
Paris, Île-de-France Natobotics Temps pleinJob Title:ServiceNow ArchitectLocation: Paris, FranceEmployment Type:ContractExperience:7+ Years in ServiceNow Development and ArchitectureAbout The RoleWe are seeking a highly skilled ServiceNow Architect to lead the design, implementation, and optimization of ServiceNow solutions across the organization. The ideal candidate will have deep technical...
-
Architecte ServiceNow
il y a 6 jours
Paris, Île-de-France Vivantro Temps pleinArchitecte ServiceNow (full remote)Appel à tous les passionnés de ServiceNow Vous êtes adepte d'innovation et des plus récentes technologies ? Vivantro, ESN de renom opérant en France et en Tunisie, étend son expertise à l'international avec une mission de grande envergure pour un client majeur au Québec.Nous sommes à la recherche d'unArchitecte...
-
Architecte ServiceNow CMDB
il y a 6 jours
Paris, Île-de-France lehibou Temps pleinCompétences attenduesExpertise avérée en ServiceNow : ITSM, ITOM, CMDB, Discovery, CSDM, Data Foundations.Maîtrise des mécanismes d?identification, de réconciliation, de population et de gestion du cycle de vie des CIs.Solide expérience en architecture CMDB, modélisation, normalisation et gouvernance des référentiels IT.Réelle capacité à...
-
Paris, Île-de-France WINSIDE TECHNOLOGY Temps pleinContexte : Groupe international avec plusieurs filiales disposant d?instances Atlassian (Jira, Confluence) hétérogènes. Objectif : rationaliser et harmoniser ces instances pour une gouvernance centralisée, optimiser les coûts et améliorer la collaboration. Intégration de nouvelles fonctionnalités au niveau groupe (idéation, gestion de...
-
ServiceNow Functional Consultant
il y a 6 jours
Paris, Île-de-France Blackfluo Temps pleinServiceNow Functional Consultant Delivering scalable digital workflows and business process automation with ServiceNowPosition Overview We are seeking a ServiceNow Functional Consultant to support the design, configuration, and rollout of enterprise workflows using the ServiceNow platform. This role will focus on key ServiceNow modules including ITSM (IT...
-
ServiceNow Administrator
il y a 6 jours
Paris, Île-de-France Blackfluo Temps pleinServiceNow Administrator & Developer Designing, configuring, and extending digital workflows on the ServiceNow platformPosition Overview We are seeking a ServiceNow Administrator & Developer to manage, enhance, and extend the capabilities of our enterprise ServiceNow platform. This role will focus on modules including ITSM (Incident, Problem, Change), HRSD...
-
Consultant(e) ServiceNow
il y a 6 jours
Paris, Île-de-France Blurec Technology Temps pleinLocalisation : ParisRémunération : selon profilÀ propos :Notre client, un acteur reconnu du conseil en transformation digitale, recherche unConsultant ServiceNowpour renforcer son équipe dédiée à l'intégration et à l'optimisation de la plateforme. L'entreprise accompagne ses clients grands comptes dans la mise en place de solutions ITSM, ITOM, HRSD...
-
Architecte Solution
il y a 4 jours
Paris, Île-de-France Magellan Partners Temps pleinDescription de l'entreprise Le groupe Magellan Partners regroupe diverses activités de conseil métier et systèmes d'information, aidant ses clients à mettre en œuvre des transformations significatives de leurs métiers et technologies.Depuis 17 ans, le Groupe se distingue par une stratégie de croissance organique associée à des acquisitions tout en...
-
Solution Architect
il y a 2 semaines
Paris, Île-de-France Collective Temps pleinCompétences techniquesSolution Architect - Confirmé - ImpératifLeanIX - Confirmé - ImportantConnaissances linguistiquesAnglais Professionnel (Impératif)Description détailléeContexte :Vous participez à la définition et gestion de l'architecture solution des applications. Celles-ci sont utilisées par les différentes équipes sièges du groupe.Vous...
-
Rejoignez nos projets ServiceNow
il y a 4 jours
Paris, Île-de-France Ekkiden Temps pleinGroupe de conseil international fondé en 2019, Ekkiden anime un écosystème de consultants passionnés et engagés qui mènent des projets de transformation organisationnelle, opérationnelle et technologique dans l'IT/Digital, l'Industrie/R&D et la sustainability, chez les grands comptes et PME, en France, Suisse, Espagne et Allemagne.Rejoignez nos...
