Account Manager

il y a 2 semaines

Paris, Île-de-France Lefty Temps plein

Company Description

Lefty is an influencer marketing platform that empowers brands to optimize their strategy and automate their workflow. Lefty helps brands and agencies manage top-performing influencer programs, including talent discovery, relationship management, campaign reporting, performance measurement, and competitive benchmarking. The world's top luxury and lifestyle brands choose Lefty to maximize their influencer insights and elevate their audience's brand experience.

Role Description

We're looking for a skilled and client-focused Account Manager to join our Paris office. This is a unique opportunity for someone who thrives on building strong relationships, delivering measurable impact, and helping brands take their influencer marketing strategy to the next level.

Responsibilities:

As an Account Manager, you'll be the strategic partner our clients rely on to:

  • Build long-term relationships and ensure client satisfaction and retention
  • Drive client growth by identifying upsell opportunities and delivering tailored recommendations
  • Deep dive into client goals to craft action plans that maximize their use of the Lefty platform
  • Onboarding of new clients and providing training on effective platform usage
  • Lead workshops and strategic sessions on influencer marketing and platform usage best practices
  • Act as the voice of the customer — gather feedback and influence platform improvements

Qualifications

  • Experience in Account Management or Client Success, ideally in SaaS, digital marketing, or influencer tech
  • Proven ability to manage client portfolios and grow strategic accounts
  • Strong communication, negotiation, and problem-solving skills
  • Analytical mindset — you're comfortable working with data and performance metrics
  • Experience with influencer marketing is a big plus
  • Organized, autonomous, and proactive
  • Fluent in spoken and written English; a second language is a plus
  • Bachelor's or Master's degree in Business, Marketing, Communications, or a related field

Our Interview Process

  • Initial video intro (10 minutes) with the Team Lead, Account Management
  • In-depth interview (1 hour) to explore experience and fit
  • Case study — show us your strategic thinking
  • Final interview with our CRO and CEO

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