Chief of Staff to Head of Commercial Operations

About Voyage Privé 

Born in France in 2006, Voyage Privé has grown from an ambitious startup into becoming the Europe's leading travel tech platform. Operating across 9 markets with tens of millions of users, we're not just another e-commerce success story - we're a tech powerhouse revolutionizing online travel.   

What makes us unique? A mission-driven culture where performance meets impact. Our innovative campus brings together tech talent, professional athletes, students, and artists, creating an ecosystem where digital innovation drives both business growth and positive change.   

We're now at an inflection point, upgrading our entire technical foundation with cloud architecture, AI, and real-time systems to become a reference and top-of-mind platform for luxury travel, known by travelers for its for excellent offer and customer experience, and by our providers as a high-performance business development partner.   

The Chief of Staff acts as the strategic and operational right hand to the Head of Commercial Operations, ensuring flawless execution of the commercial and supply strategy.

They will enhance organizational effectiveness, drive alignment across teams, structure and monitor key strategic initiatives, and support the overall performance of Voyage Privé's Supply & Commercial organization.

The ultimate goal: accelerate execution, strengthen coordination, and contribute to securing best-in-market travel products and sustainable growth.

Key Responsibilities & Expected Outcomes

1. Strategic Planning & Performance Management

• Translate the commercial strategy into clear roadmaps, OKRs, and actionable workstreams.

• Structure and lead business reviews across Contracting, Revenue Management, and Product teams.

• Design dashboards and performance reporting to monitor key KPIs (growth, margin, supplier performance, operational efficiency).

2. Cross-Functional Coordination & Execution

• Ensure seamless alignment between Supply, Marketing, Product, Tech, and Finance to deliver business priorities.

• Track strategic projects end-to-end (AI in revenue management, automation, new destination launches, etc.).

• Identify interdependencies early, anticipate risks, and ensure rapid problem-solving to maintain execution speed.

3. Organizational Effectiveness & Process Excellence

• Lead continuous improvement initiatives across the Supply organization (workflow simplification, decision cadence, meeting hygiene).

• Standardize best practices across markets and verticals to enhance efficiency and collaboration.

• Contribute to the design and implementation of an operating model aligned with Voyage Privé's ambition to be "masters of agility."

4. Strategic Support & Advisory to the Head of Commercial Operations

• Prepare strategic briefings, analysis, and presentations for ExCom and Board-level discussions.

• Act as a trusted advisor, providing data-driven insights, scenario modeling, and strategic recommendations.

• Represent the Head of Commercial Operations in selected meetings or working groups when needed.

5. Leadership & Team Development

• Support the definition of organizational priorities and capability-building plans across Supply and Commercial teams.

• Partner with HR and leadership to strengthen engagement, performance, and talent development.

Strategic Thinking & Analytical Rigor

Ability to break down complex problems, structure analyses, and present actionable recommendations.

Business Acumen

Strong understanding of commercial levers: pricing, contracting, margin optimization, supplier management — ideally within online travel or consumer marketplaces.

Consulting & Transformation Experience

Experience in top-tier strategy or operations consulting (McKinsey, Bain, BCG, Oliver Wyman, etc.) with exposure to PMO and large-scale transformation.

Operational Excellence

Structured, disciplined, and able to turn vision into prioritized execution.

Influence & Stakeholder Management

Strong interpersonal skills with the ability to engage, align, and challenge senior leaders and cross-functional partners.

Communication & Synthesis

Exceptional written and verbal communication; proven ability to craft high-impact executive materials.

Adaptability & Agility

Comfortable in a fast-paced, rapidly evolving environment with multiple priorities.

Confidentiality & Trust

High integrity and discretion when handling sensitive topics.

Our Recruitment Process 

We believe in a fast, transparent, and human recruitment process. 

Here's what you can expect: 

1. Call with a Talent Acquisition Manager (30–45 min): Get to know each other We'll share more about the role, the team, and our culture.
2. Head of Commercial operations (60 min): Meet your future manager to deep dive into your experience, missions, and ways of working.
3. Chief People Officer  (60 min): Explore your cultural fit, teamwork approach, and collaboration style with supply teams. This conversation helps us understand how you'll integrate with our culture and work effectively across functions. 
4. CEO Interview (60 min): A final conversation to align on the vision, ambition, and leadership expectations - and ensure a mutual fit for the journey ahead.

Location : Aix en Provence, France 

Start Date : The sooner, the better

Contract Type : Full-time / Permanent 

You'll Love Joining Us 

Our HQ in the South of France offers an exceptional environment - natural, cultural, and digital - on a modern and eco-responsible campus. 

Prefer flexibility?  We offer a hybrid model for all other positions with 3 mandatory on-site days per week plus 4 fully remote weeks per year.  

Put meaning back into your work and join a unique ecosystem that connects worlds often far apart: business, sports, education, and social impact, through projects like Ecole des XV, Provence Rugby, VP Green, Les Tremplins, and Chez Pierre. 

Forget your gym subscription Access our large on-site fitness center morning, noon, and night - or challenge your colleagues to a padel match on our private court. 

Live to the rhythm of Voyage Privé's signature mix of business and fun: Company Breaks, Carnival, Annual Convention, meetups and talks… plus free tickets to every Provence Rugby home match and live music nights at the Dalida Institute. 

And because travel is in our DNA : enjoy up to 20% off our exclusive getaway offers. 

Join us and make your next career move a journey worth taking.