B2C Digital Product Manager

Location
: Issy-les-Moulineaux + 2 days/week remote

Travel:
Occasional travel in Europe (2 days every other month)

Purpose of the job

We are hiring a
Digital Product Managers
to join our Digital Services team and lead the development of B2C digital solutions -website, mobile app, and notifications.

Why Geopost?

Geopost,
european leader in
sustainable parcel delivery
enabling
e-commerce acceleration
(DPD, Chronopost, SEUR, BRT, Jadlog), a holding company owned by
Le Groupe La Poste
, which generated €15.8 billion revenue and delivered 2.1 billion parcels in 2024.

International scope:
57 000 employees across more than 50 countries
, densest parcel shop & locker european network for
out-of-home delivery.

Your mission

Join our product team to design, build, and roll out B2C digital solutions (web, mobile apps deployed in 16 countries) that transform how millions of consumers track, receive, and interact with parcels.

Your role: own the vision of your product, drive the roadmap, and orchestrate international rollouts in close collaboration with countries and central teams.

You will report to the Lead Consumer Products Manager and be part of a team of 5 Product Managers.

Product vision & strategy

• Own the product vision, drive the roadmap for your product aligned with the global marketing vision and the OKR.
• Collect, challenge, structure, and prioritize market and Business Units' needs, and translate them into clear, measurable product objectives.
• Conduct market watch & benchmarking to identify key differentiators and new opportunities (e-commerce, delivery, UX, emerging technologies).

Discovery & design

• Lead discovery with Design Thinking: user research, personas, journeys, business cases…
• Co-design solutions with Business Units, Design, IT, and other stakeholders when needed: define use cases, value proposal, business canva, map user personas and experience to identify pain points and specify Epics
• Prioritize the backlog based on business value and feasibility (with IT team).

Delivery & rollout

• Represent and advocate the business impact in the delivery meetings (agile SAFe environment)
• Build quarterly roadmaps with clear business objectives with the product team.
• Balance quality, time-to-market, and budget while managing risks.
• Prepare and co-lead international rollouts with a rollout manager: gap analysis, end-to-end testing, training toolkit, and change management.

Measurement & continuous improvement

• Track product performance with clear KPIs and dashboards.
• Define and execute improvement plans based on data.
• Maintain product documentation and ensure alignment with other stakeholders.

Communication & adoption

• Promote digital services across the Business Units with communication support.
• Animate the international digital community, sharing best practices and market watch regarding consumer experience.
• Monitor adoption with the BU success management team and share key insights.

About you

• Experience: 6+ years (senior) in B2C digital product management,
  website and mobile app strategy in an international context

as Product Manager, Product Owner, or Business Analyst
.
- Experience in the e-commerce or delivery sector in complex IT environment is highly desirable.
- Core skills: backlog & roadmap ownership, discovery (UX/research), agile delivery (Scrum/SAFe), international rollout.
- Soft skills: strong leadership, cross-functional collaboration, excellent communication, adaptability, pragmatic problem-solving.
- Tools: Jira, Figma, Google Analytics, Miro/Klaxoon, MS Office.
- Knowledge of Mobile platforms is a plus.
- Languages: Fluent in English & French. A third language is an advantage.

Why join us?

By joining Geopost, you will have the opportunity to take on a role with real responsibilities, benefit from close managerial support, while enjoying a high level of autonomy in your day-to-day work.

Your skills, career aspirations, and the guidance of your manager will open up future development opportunities within Geopost, depending on available openings.

As a company committed to inclusion, we are proud signatories of the Diversity Charter and the 50+ Charter, reflecting our strong commitment to equal opportunities and the integration of talent across all generations. With us, all positions can be considered on a part-time basis. Let's talk about it