Sales Operations Specialist

Prelude is redefining how companies onboard and authenticate users in a world where trust, speed, and conversion matter more than ever.

We help businesses verify users with less friction, higher security, and better economics, turning authentication from a cost center into a growth lever. Our flagship product enables companies to send OTP codes with the best price to conversion ratio on the market, dynamically selecting the most effective delivery channel in real time, from optimized SMS routing to messaging apps like WhatsApp. At the same time, Prelude actively blocks spam and fraud patterns that legacy providers routinely miss, protecting margins and user experience.

Founded in 2022 and backed by leading venture capital firms, Prelude has quickly reached strong product market fit and healthy financials, serving fast growing companies across Europe and expanding into the US market. Authentication is only the starting point.

With an ambitious roadmap and a pipeline of market defining products, we are building the platform for trust at scale, empowering companies to onboard users seamlessly, fight fraud intelligently, and grow globally with confidence.

About the team

Prelude was founded by former Zenly team members who experienced firsthand the limitations of existing authentication solutions. While building products used by millions, we saw how SMS authentication had become expensive, unreliable, and vulnerable to spam and fraud, ultimately leading to the creation of Prelude.

Today, we are a team of 40 and growing, based in Paris, building products that power secure and high-performance user onboarding for companies across Europe and the US. We believe small, highly skilled teams outperform large, fragmented organizations, and we are intentional about staying focused on impact, quality, and speed.

We operate with a flat organizational structure and value in-person collaboration, which helps ideas move faster, decisions stay grounded, and teams take full ownership of what they build.

Our values shape how we work every day:

• Care
  We care deeply about our customers, our teammates, and the quality and reliability of what we ship.

• Bias for Action
  We move fast, test in the real world, and iterate quickly rather than over-optimizing in theory.

• Ownership
  We take responsibility end to end, from identifying problems to delivering outcomes and learning from results.

These values underpin the company we are today and the team we are building for the future.

As a Sales Operations Specialist at Prelude, you'll be a key enabler of our go-to-market motion — helping the Sales team win more deals, faster. Your primary focus will be supporting Account Executives with pitch decks, sales materials, tooling, and data — ensuring that every sales conversation is polished, impactful, and backed by insight.
This role is perfect for someone who loves empowering others to succeed, enjoys organizing and creating resources, and thrives in a fast-paced, collaborative environment.

·   Own the creation and evolution of our sales collateral — including pitch decks, one-pagers, ROI calculators, case studies, and competitive comparisons.

·   Work closely with Sales to customize decks and materials for specific verticals, segments, or strategic accounts.

·   Help manage and optimize our CRM (e.g., HubSpot or Salesforce), ensuring data hygiene and reporting accuracy.

·   Partner with Product Marketing to ensure messaging is consistent, fresh, and aligned with product updates.

·   Analyze pipeline, win/loss trends, and deal velocity to surface insights and areas for improvement.

·   Build and maintain dashboards to help Sales leadership make informed decisions.

·   Act as the go-to resource for Sales tooling, templates, and process documentation.

·   Support onboarding of new Sales hires by ensuring they have everything they need to ramp quickly.

·   You have 2–4 years of experience in a Sales Operations, Revenue Enablement, or Sales Support role — ideally in a B2B SaaS company.

·   You're highly organized and detail-oriented, with a strong sense of ownership.

·   You have experience designing beautiful, persuasive pitch decks (bonus if you're fluent in tools like Keynote, Figma, or Google Slides).

·   You're data-savvy — comfortable analyzing trends, cleaning up CRM reports, and building lightweight dashboards.

·   You're proactive, resourceful, and motivated by helping others succeed.

·   You're a strong communicator, fluent in English, and comfortable working with cross-functional teams.

·   You're excited to contribute to a small, fast-moving team where your work has real impact.

·   Experience supporting early-stage sales teams.

·   Familiarity with authentication, security, or developer tooling.

·   Experience with CRM systems (like Salesforce or HubSpot), Notion, Looker, or other GTM tools.

·   Competitive compensation package

·   Hybrid working style: 3 days in-office (Opéra, Paris), 2 days remote + 4 weeks of work-from-anywhere per year.

·   High-end gear setup.

·   An annual offsite in a great location (last one: La Pradet).

·   A tight-knit, highly talented team that's product-obsessed and customer-centric.

·   Private healthcare.

·   Pension.

·   Swile Vouchers.

·   A 30-minute call with our VP of Operations, to get to know each other.

·   A 1-hour meeting with one of our Senior Account Executives, to get to know the role better.

·   A 1-hour meeting with our CEO, to further understand the business and our goals.

·   An onsite interview at our Paris office, which will involve a presentation and the chance to meet the team.

We care more about your potential and motivation than your resume. If you're excited about the role and want to learn, we'd love to hear from you.