CRM Strategy Assistant

Company Description

Ubisoft is a global leader in gaming with teams across the world creating original and memorable gaming experiences, from Assassin's Creed, Rainbow Six to JustDance and more. We believe diverse perspectives help both players and teams thrive. If you're passionate about innovation and pushing entertainment boundaries, join our journey and help us create the unknown

Job Description

You will ensure the coordination and adherence to processes during the implementation of CRM campaigns:

• You will work closely with the Brand teams, Ubisoft+ and Ubisoft Store to receive their briefs.
• You will act as the liaison with the CRM operational teams (creating JIRA tickets, validating creative briefs, receiving assets, follow-ups...) to ensure the successful deployment of campaigns within the given timelines.
• You will work on campaign reporting by analyzing performance indicators in order to propose optimizations.

You will work and provide input on the creation of new omnichannel customer journeys to promote engagement, new offers and features related to games, Ubisoft+ and Ubisoft Store services to players:

• You will define the CRM plan, which should include the most suitable communication channels to activate, and the content of communications tailored by audience to best promote the offers.
• With the help of the operational team, you will coordinate the implementation of these journeys and establish a list of key KPIs to track.

You will also work on optimizing the management of our campaigns and communication channels:

• You may propose tests (A/B testing, control groups...) and analyze the results to optimize performance.
• To do this, you will rely on data analysts for the production of ad hoc analyses.

Qualifications

• You are a student and ideally have some initial experience in marketing/CRM;
• You have strong interpersonal skills and strong motivation to work in a team within an innovative environment;
• You demonstrate great attention to detail and have strong organizational skills;
• You possess both analytical abilities and creativity;
• You have a strong curiosity and sensitivity towards customer relationship management, as well as the challenges and issues within a CRM department;
• An interest in the video game industry would be appreciated;
• Fluent in English (written and spoken).

Additional Information

Interested in this opportunity? Apply to participate in Ubisoft's Marketing Day

Submit your application for our recruitment day, which will take place on Monday, March 2nd, 2026, at Ubisoft's headquarters in Saint-Mandé (94).

Ubisoft Marketing Day is a unique opportunity to:

• Explore our strategy, organization, and corporate culture;
• Discuss and learn alongside our marketing experts and current interns;
• Seize the opportunity to land a marketing internship for July 2026.

Recruitment process

• If your application is chosen, you will be contacted by a member of the Campus Team to schedule a phone exchange in order to determine if the job description matches your profile, but also what you are looking for.
• If that exchange is successful, you will be submitted a case study to test your technical skills regarding the offer.
• Finally, an in-person interview will be organized during Marketing Day

(If you are invited to the event but are unable to attend, you will have the option to complete the interviews remotely.)

Take this opportunity to start your journey at Ubisoft

Benefits as a Trainee at Ubisoft

• Internship reward according to the studies level.
• Meal voucher Swile Card, 50% refund of travel pass, 1 day-off per month
• Ticket reduction (concerts / shows), access to the Ubisoft gym at preferential price.

Ubisoft ensures the development of an inclusive work environment which mirrors the diversity of our gamers community.

Ubisoft offers the same job opportunities to all, without any distinction of gender, ethnicity, religion, sexual orientation, social status, disability or age.

Ubisoft question box

How should I prepare my application to Ubisoft?

First, read the job description carefully in order to highlight your relevant experiences and skills for this position A personalized and well-detailed resume will certainly allow you to stand out

Cover letter or not? Between both, we'll always prefer a few lines explaining your interest in the internship /apprenticeship, rather than a long generic copy / paste A dedicated space is also specifically provided for this purpose when you apply on our site.

I don't know the video game industry. Do I fit into Ubisoft?

A lot of our employees are not huge fans of video games. At Ubisoft, we are looking for people who are passionate about their specialties, their jobs or entertainment in general.

What can I expect during an internship or apprenticeship at Ubisoft?

From your very first days, you will attend a Welcome Session introducing you to Ubisoft, its organisation and your working environment for the coming months. Your manager and your team will support you on a daily basis, both during your first few weeks and throughout your entire experience

Once you are autonomous, your tasks will be varied and give you a sense of responsibility, regardless of the type of contract. Working at Ubisoft means working on real projects on a day-to-day basis.

A dedicated Teams group will also allow you to interact with other interns and apprentices.

What are Ubisoft social engagements?

We are working to enrich players' lives through unique and memorable gaming experiences and by improving the positive impacts of our games. To get there, we are creating a safer, more inclusive work environment, we are giving back to the communities where Ubisoft operate by working with local non-profit partners and by working to reduce the environmental impact of our business. Get to know more on this topic on our Social Impact website page

I have a disability; how could I apply?

All our recruitment teams are aware of disability issues. Therefore, you can apply normally via our Smartrecruiters platform by attaching your resume and cover letter. If you need any adjustment of the recruitment process, especially when it involves video interviews, don't hesitate to state it during your application and / or contact the Handicap Mission team by email ).

Check out this guide to help you with your application, and learn about our actions to encourage more diversity and inclusion.