Senior Account Manager
il y a 7 jours
Department: Account Management
Employment Type: Full Time
Location: Paris
Description This role is part of the local client team for one of adm Indicia's largest global accounts — a long-term partnership that has recently entered a new phase of strategic growth. As the day-to-day operational lead in the market, the Senior Account Manager plays a vital role in delivering excellence, fostering trust, and helping the team unlock further value upstream.
The SAM will collaborate closely with the Account Director and regional leads across performance, production, and sourcing. Although they have no direct reports, this role is a key influencer within the in-market team, helping coordinate delivery, maintain momentum, and drive continuous optimisation.
This role requires regular travel to Marseille for approximately two days every two weeks.
Responsibilities
- Own and oversee daily project management from briefing to delivery, ensuring clarity, accuracy, and control throughout.
- Foster and sustain strong relationships with client-side contacts, serving as a reliable, solutions-focused partner.
- Work closely with creative, performance, and production teams to ensure alignment and punctual delivery.
- Contribute to strategic scoping and briefing sessions, helping shape solutions that meet brand, shopper, and procurement goals.
- Ensure quality control procedures are upheld and outputs meet all brand, budget, and timeline requirements.
- Support internal reviews and retrospectives to drive operational improvements and repeatable best practices.
- Promote consistent documentation, status tracking, and reporting to ensure teams and stakeholders stay aligned.
Skills and Experience
- Minimum 6 years' experience in client services, marketing, print/POSM production, or retail campaign delivery — ideally in an agency environment
- Proven track record managing complex, multi-stakeholder projects in fast-paced environments
- Excellent project management, timekeeping, and organisational skills
- Strong communicator and confident relationship builder at all levels, who can manage multiple stakeholders and priorities
- Good commercial awareness and attention to budget control
- Able to proactively identify risks and recommend solutions
- Comfortable navigating ambiguity and able to course-correct when needed
- Understanding of shopper marketing and/or retail activation is a plus
- Fluent in English and French
Equal Opportunities adm-Indicia is proud to be an equal opportunity employer and is committed to creating a diverse environment. We recruit, employ, develop, compensate, and promote regardless of race, religion, colour, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. Should you need any reasonable adjustments made to this application process, please don't hesitate to let us know.
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