Full-time Client Advisor

il y a 1 semaine

Paris, Île-de-France GANNI Temps plein

WE ARE HIRERING A FULL-TIME CLIENT ADVISOR TO JOIN OUR BEAUTIFUL STORE IN PARIS
You will be an ambassador for GANNI, working in our inspiring Paris location and reporting directly to the Store Manager. At GANNI our culture is driven by learning, collaboration, and a shared passion for achieving great results together. In GANNI we are a team that really focus on being optimistic, passionate and to live and breathe for the GANNI spirit. You have a creative mindset and a strong passion for fashion, always finding new ways to connect with clients and express the GANNI spirit. You thrive in a dynamic team environment and bring positive energy that inspires both clients and colleagues.

You will help make every client interaction special — whether online or in-store. By combining innovative communication with authentic service, you'll help grow a strong, connected GANNI community that reflects the energy and style of Paris.

You will take part in driving the store's success by combining creativity with a strong sense of responsibility and results. Together with your team, you will work to achieve goals, deliver exceptional service, and create a welcoming atmosphere that reflects both the GANNI spirit and the energy of Paris.

Must Have Requirements
At GANNI, we are highly focused on our clients and delivering exceptional customer experiences. We are a results-driven team, and our mindset is to secure all sales — including those you will handle. To succeed in this role, you should have prior experience working with clients and a proven ability to deliver outstanding service and a superior customer experience.

  • Ensure exceptional and personalized client experiences
  • Deliver inspiring and tailored styling sessions
  • Foster client outreach program to drive footfall to the store
  • Strive to reach KPI targets and support maintaining a KPI-driven environment.
  • Drive in-store shopping events through your client database and establish a program to foster client relationships.
  • Secure all sales
  • Maintain VM guidelines
  • Stock management in all aspects

Professional Qualifications

  • Background within a similar industry for at least 1 year
  • Experience with sales and working within a results-driven and goal-oriented environment.
  • Omnichannel and omnicommerce understanding
  • Excellent communication skills
  • Ability to work in a fast-paced environment
  • Fluent in German & proficient in English

THE GANNI WAY
We are looking for a true GANNI ambassador - someone who shares our values of Openness (ready to evolve, honest not perfect), Optimism (you never stand still, just dance), Authenticity (you march at your own beat), Accountability (no excuses, you make an impact) & Responsibility (make small changes, see big differences).

The GANNI culture is based on a learning and results-driven mentality, where everyone is united by a common purpose of (hack)the fashion system

GANNI is a state of mind - more than a way of dressing and we love to change the usual practice in everything we do. We are confident and capable of anything So prepare yourself to be comfortable with the uncomfortable and hacking the system together with our amazing Retail team

BE BOLD AND JOIN OUR GANNI COMMUNITY
We hope you got all your questions answered and feel motivated to join our team and become a part of the GANNI community.

We will be interviewing candidates continuously and kindly ask you to send your application and CV as soon as possible. Please use the "Apply for position" button.

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