Head of Product

About Zeffy

Zeffy is the fastest-growing nonprofit platform in North America,
helping organizations raise funds, run events, and engage donors. We are already working with more than 80,000 nonprofits and are
doubling annually.

Millions of people dedicate their lives to causes beyond profit, running schools, shelters, and community initiatives. Yet most still lack modern tools.
We believe the greatest opportunity for technology today is to amplify the impact of nonprofits.

Built on a
sustainable, self-funded model,
Zeffy reaches over
1M donors monthly
and grows profitably, giving us the freedom to
focus fully on our mission.

Nonprofit workers are heroes. They deserve the best technology, and we're
hiring top minds and top hearts
to build it for them.

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About the role

What started as fundraising software is becoming something bigger, a one-stop shop that empowers nonprofits in all their daily operations.

Already 10% of our users have found and adopted our CRM on their own, using it to better manage donor relationships.

As a Head of Product for our CRM vertical (reporting to our CEO)
, you'll lead this natural evolution into a complete operating system for small and medium nonprofits, eliminating the tool-juggling that forces them to manually sync data between platforms, lose track of donor interactions, and spend hours on administration instead of their mission.

Key Responsibilities

Your mission is to build a great CRM and get it adopted by 50% of our fundraising users with high satisfaction scores (NPS 80+, baseline for our platform).

How to get there:

• Understand deeply our users, and how the CRM fits into the product ecosystem and our business strategy
• Transform those insights into impactful product opportunities
• Propose big picture solutions that are elegant — they fit well into our existing user experience and existing tech infrastructure
• Work with designers and developers to deliver great features
• Collaborate with marketing and other product teams to get traction and drive cross-product adoption

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Essential Requirements

• 6+ years as a Startup Founder, 1st Product Manager or Product Leader, with demonstrated success owning and growing products through measurable outcomes (user growth, ARR/GMV increases, funding rounds, or notable milestones)
• Experience in early-stage startup environments (Inception through Series B)

Preferred Qualifications

• Experience in design-sensitive products with self-serve acquisition
• Experience in the US market

Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't check every box. If this applies to you and you are interested in the position, we'd love to hear from you

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Compensation & Benefits

• Salary Range:
  €110,000 to €130,000+ (negotiable based on expertise)
• Equity:
  Competitive stock option program
• Time Off:
  5 weeks vacation + RTT days
• Health:
  Full health insurance and Alan platform access
• Location:
  Paris office (11th arrondissement) with flexible remote work options
• Plus additional perks (transport reimbursement, wellness allowance, etc.)

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Recruitment Process

1. Recruiter Call
   (video, 45min) - Initial conversation to get to know each other and confirm mutual alignment
2. Immersion Interview with CEO
   (video, 1.5h) - Focus on business sense, user empathy, and product judgment through past experiences
3. Paid Case Study
   (6h total: take-home + 45 min presentation, €350 compensation) - Evaluate strategic thinking and solution design
4. Cultural Interview
   with leadership (in-person, 1h) - Assess company culture and values fit
5. Team Lunch
6. Reference check - Final step for both sides to confirm the fit
7. Job Offer

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More Resources

Zeffy at the Paris Product Conference - How we did x30 in acquisition by focusing on product-led motions.

Zeffy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

By clicking "Apply", you will be redirected to our Kula page