Regional Manager

HBX Group is the world's leading technology partner, connecting and empowering the world of travel. We're game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team Our people, Team HBX Group, are the beating heart of the company who we encourage to 'move fast, dream big and make the difference' every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our 'global approach, local touch' mentality. We're headquartered in Palma, Mallorca and employ around 3,500 people worldwide.

JOB DESCRIPTION:

About Us:

HBX Group is a leading B2B ecosystem player in the TravelTech space, connecting and empowering businesses in the ever-evolving world of travel. We drive growth for our clients and partners while removing friction from the end-to-end travel experience. Our cloud-based technology platforms offer fast and reliable access to a unique portfolio of travel products & services, while rich data and intelligence seamlessly connect supply and demand worldwide.

We have over more than 3,000 experts worldwide, including specialists on the ground who provide insights and support to boost trading even further, especially in the most hard-to-reach segments. This unique blend of technology, data and passionate people serves as a catalyst for all businesses aiming to unlock their full potential in the travel arena.

HBX Group comprises best-in-class B2B brands that meet the needs of its growing and diverse client base across 190+ global markets:

Job Summary

We are seeking an experienced and results-driven Regional Manager to oversee operations, performance, and people management across our designated region. This role is responsible for B2B driving business growth, improving operational efficiency, and ensuring exceptional service delivery. The Regional Manager will act as the strategic connector between local teams and the wider organization, ensuring alignment to company standards, culture, and objectives.

This position requires strong leadership, excellent communication skills, and the ability to influence, coach, and motivate teams to perform at their best.

Job Responsibilities

Leadership & People Management

• Lead, coach, and develop regional teams to achieve high performance and operational excellence.
• Foster a positive, inclusive, and collaborative team culture aligned with company values.
• Conduct regular performance reviews and provide ongoing feedback and coaching.
• Support onboarding, and development initiatives for regional talent.

Operational & Business Management

• Oversee daily B2B operations across the region to ensure efficiency, consistency, and compliance with organizational policies.
• Analyze business performance, identify gaps, and implement strategies for continuous improvement.
• Develop and execute regional action plans to exceed KPIs and business objectives.
• Ensure all operational processes are followed and consistently improved where needed.

Stakeholder & Relationship Management

• Build strong relationships with key internal and external stakeholders, representing the region with professionalism and credibility.
• Collaborate closely with cross-functional teams to ensure alignment and smooth execution of initiatives.
• Act as the primary escalation point for the region, providing clear communication and timely solutions.

Financial & Performance Oversight

• Manage regional budgets, forecasts, and financial targets responsibly.
• Monitor key performance metrics and deliver monthly reporting to senior leadership.
• Identify opportunities for revenue growth and cost optimisation within the region.

Strategic Planning & Execution

• Provide input on regional strategy based on market conditions, customer insights, and performance data.
• Lead the implementation of new projects, processes, and initiatives across the region.
• Support change management activities and ensure successful rollouts of new programs.

Required Skills and Experience

Essential Qualifications & Experience

• Proven experience in a Regional Manager or multi-site leadership role.
• Strong background in operations, business management, or people leadership.
• Demonstrated success in developing teams and achieving performance targets.
• Experience managing budgets, KPIs, and regional reporting.

Skills & Competencies

• Exceptional leadership and interpersonal skills with the ability to inspire and motivate.
• Strong analytical and problem‑solving abilities, using data to drive decisions.
• Excellent communication skills, both verbal and written.
• High level of organisational and time‑management skills.
• Ability to navigate ambiguity, manage multiple priorities, and deliver under pressure.
• Proactive mindset with strong ownership, accountability, and strategic thinking.

Preferred Experience

• Experience working in a fast‑paced, multi-country or international environment.
• Familiarity with cross-functional collaboration structures and remote team leadership.
• Proven ability to influence stakeholders at all levels.

At HBX Group, we believe that diversity drives innovation and makes travel a force for good. We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference.

You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.

As well as an attractive benefits package you will be able to work:

• Within an innovative, engaging and multicultural environment.
• Have the opportunity to build strong and lasting business relationships and friendships from around the world.
• Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.