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Account Management

il y a 1 heure

Paris, Île-de-France Alan Temps plein

Who we are
You. Better. With Alan.
Alan's vision is to make prevention the new norm of care for all.
Our mission is to help people live in good health to 100 while helping employers feel proud, turning health benefits from a cost centre into their most valuable investment.
We're building a
vertically integrated health partner
that seamlessly unites insurance and smart healthcare delivery into one system.

By connecting all aspects of care - private, public, and direct to consumer -
we create the most member-centric healthcare experience.
Through deep engagement, we empower everyone to overcome day-to-day health obstacles and live healthier lives.

We partner with
35K+ companies
of all sizes, serving more than
950K+ members
, and have reached
680M+
in ARR.

Our team of
700+ people
(still growing) operates across
France , Spain , Belgium , and Canada .
How we do it ?
About
People joining Alan are always surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work, such as:

What drives us - We're obsessed with helping members live healthier

  • Mission is the Boss
    : long-term thinking, mission above all else
  • Member & customer-led
    : obsessed with solving problems and delighting users

How we build excellence - We hire the best and empower them to succeed

  • Champions of excellence
    : extremely high standards and talent density
  • Distributed ownership
    : everyone owns their decisions and results
  • Radically transparent
    : all information accessible, written-first, async decisions

How we grow together - We improve through honest feedback and bold thinking

  • Optimistic alchemy
    : optimists who collaborate with genuine care
  • Empathetic challengers
    : direct, caring feedback to help each other grow
  • Bold contrarians
    : think differently, try new approaches

How we move fast — We fight complexity and focus on what matters

  • Disciplined execution
    : decisive action with compounding focus
  • Fight for simplicity
    : high-impact processes, smart frugality

Your mission

As we welcome more and more major companies (Etam, Cultura, BackMarket, etc.), our portfolio of Key Accounts is rapidly growing (+200M€ ARR). While our team of Key Account Managers (KAMs) and Customer Success Managers (CSMs) expands (26 team members) to provide the best support to our customers, we are looking for an
Account Management & Marketing Intern
to work on transversal and Marketing topics.

You will play a key role in helping us structure our approach to Account Management. You will work closely with a team of 1 Product Marketer, 2 Senior Crew Leads and our Account Management Lead, supporting them with driving various projects.

You will be responsible for:

  • Building Marketing materials for the team
    : From decks to leaflets and videos, you'll contribute to creating, and adapting collaterals to different audiences and markets (France, Spain, Belgium), to deliver our Key Account Engagement Plan.
  • Preparing key customers touch points:
    orchestrating projects with a dedicated taskforce (Product, marketing, crew leads, top management), with ownership of specific sections and content to build. Ideal to shape project management skills
  • Monitoring and running analysis:
    Collaborating in tracking and analyzing the main KPIs to surface insights that influence our strategy.
  • Team Training:
    Create training content that will enable KAMs and CSMs to enhance their skills on product-related topics or topics related to the French healthcare system.
  • Process Scaling:
    auditing existing sales processes (CRM, minutes of meeting automation, meeting prep framework….), identifying and implementing improvement areas
  • Go to Market Strategy:
    along with the crew lead or the Account Management Lead, opportunity to dig deeper into a topic to crack (how to address CSE, how to improve our cross-sell approach..)

You may be a good fit if you:

  • Have full working proficiency in French
  • Have advanced level in English
    (written and spoken)
  • Love creating things
    : Whether it's a slide deck, a blog post, or a creative campaign concept. Mastering tools like Google Slides, Canva or Figma is a plus.
  • Have a strong business sense:
    bringing a disruptive vision on a conventional market such as health insurance is hard. It requires the ability to convince high level stakeholders and be able to outline our product's impact at a strategic level.
  • Are self-organized and autonomous:
    you are well-versed in missions requiring precision and reliability. You are able to manage a project from start to finish with minimal external assistance.
  • Communicate effectively:
    given the number of internal stakeholders with whom Account Management interacts on a daily basis, the ability to communicate with clarity is essential.
  • Display a growth mindset:
    you know how to ask for and receive feedback in order to grow and take the best of this experience to set you up for success in your early professional life.
  • Excel at teamwork:
    given the strategic implications of the Account Management practice, volume and timeline of work, you have the ability to lead transversal initiatives towards a particular objective.
  • Show versatility:
    given the scope of work, you should be able to jump from one topic to another.
  • Have a strong product and "Tech" sense:
    Alan is an innovative company offering the most high end healthcare software on the market. In order to thrive in selling it, you need to enjoy deep diving in the technical dimension of the software industry.

We're looking for someone to start in January/February 2026, ideally for a 6-month internship.

Perks & Benefits

At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.

Therefore, We Offer

  • Flexible Office
    . Amazing office space at our Paris HQ.
  • All the tools you need
    . Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.
  • Flexible vacation policy and flexible working hours
    . Organize your time as you wish.
  • Transport
    . Country-specific commuter benefits.
  • Learning & Training opportunities
    . A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.
  • Personal growth through coaching
    : At Alan, coaching isn't just a perk -
    it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential.
    Learn more about our coaching culture
    .

Important note: we hire people, not roles.
If you're excited about this opportunity but don't check every box,
we'd love to hear from you.
Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.

If you identify yourself as a woman
: Did you know that research shows women often apply only when meeting 100% of requirements?

Remember, this is just a guide, not a checklist.
We'll be thrilled to receive your application

Check out our About Alan and Career pages, as well as our Medium, blog and Glassdoor page for more info.