Business Transformation Manager

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Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place 

We're looking for a Business Transformation Manager to join our Transformation team in Paris.  In this role you will play a pivotal role in advancing the long-term success of the EMEA wide GTM organisation. This position is responsible for supporting the design and execution of strategic initiatives that enhance operational efficiency, strengthen business processes, and enable sustainable growth for our Hospitality product. 

By leveraging data-driven insights, the role identifies opportunities for improvement and leads the development and implementation of solutions aimed at improving performance, optimising operations, and increasing overall profitability.

What you'll be doing:

• Take part and support cross-functional transformation projects across GTM (Go-To-Market) and operational teams.
• Design, implement, and manage pilot programs to test new processes, tools, or structures, and use data to recommend broader rollouts.
• Identify project scopes, stakeholder alignment, timeline creation, and ensure flawless execution and follow-up.
• Foster collaboration and clear communication across departments to maintain alignment and momentum.
• Change Management: Lead change management efforts, including communication plans and training programs to facilitate smooth transitions.
• Performance Metrics: Establish and monitor key performance indicators (KPIs) to measure the success of transformation initiatives.
• Data Analysis: Identify key trends from a large data set, determine underlying drivers of trends, and build simple financial / data models.
• Conduct analysis of internal workflows, performance metrics, and user feedback to identify bottlenecks and efficiency opportunities.
• Document, standardize, and promote best practices for continuous improvement.
• Partner with RevOps, and other analytics teams if needed to derive insights, develop reports/dashboards, and measure impact of transformation efforts.
• Continuously assess priorities and adapt your focus in line with the company's growth and regional needs.

What you need to bring:

We're looking for someone who has experience with the following:

• Familiarity with project management methodologies with projects such as process improvements and initiatives, change management initiatives and strategic planning with GTM leaders.
• Proven track record of driving results to meet KPIs across a department or organization.
• Demonstrated ability to understand business needs and translate them into technology solutions.
• A natural inclination to listen to clients, understand their needs, and provide tailored guidance.
• A drive to achieve results and exceed expectations.
• Ability to thrive in a fastpaced, dynamic environment and adapt to changing client needs.
• Ability to communicate confidently, effectively, and succinctly to executives and senior leadership the key takeaways and high-level asks.
• Excellent communication and presentation skills, both written and verbal.
• Strong analytical and problem solving skills, with the ability to think creatively and develop innovative solutions.
• Consultancy experience is a plus
• An educational background in business, technology, or a related field is preferred.

We know that people are more than what's on their CV. If you're unsure that you have the right profile for the role... hit the 'Apply' button and give it a try

What's in it for you?

Come live the Lightspeed experience...

• Genuine career opportunities in a company that's creating new jobs every day;
• Work in a team large enough for growth but lean enough to make a real impact;
• Exposure to modern and proven technology;
• Ability to work and grow in a truly flexible environment;
• Opportunity to learn, expand your skill set, forge wonderful relationships and make your mark within the diverse and inclusive Lightspeed culture, a true Canadian tech success story

… and enjoy a range of benefits that'll keep you happy, healthy and (not) hungry:

• Lightspeed equity scheme (we are all owners)
• Health & Wellness Credit- expense up to 400 EUR per year towards your gym membership, yoga classes, a new bike or whatever else you do for your health 
• Mental Health Support through the Modern Health App- whether it is meditation, coaching or counseling you need - each employee gets access to this platform 
• People Experience - Our PX benefit allows you to work from pretty much anywhere in the world for 60 days a year 
• LinkedIn Learning: At Lightspeed we believe in having a growth mindset, we provide free access to LinkedIn learning along with your career GPS to help you learn & grow
• Time off to volunteer and give back to your community
• Transit benefit if you travel by public transport to the office 
• Lunch reimbursement on the days you work from our Paris office 
• Healthy snacks and after work organized by the company
• Health insurance with attractive guarantee plans

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you're proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal's gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

Lightspeed handles your information in accordance with our Applicant Privacy Statement.
 

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