Account Manager

Are you looking to power the next leap in the exciting world of advanced electronics? Do you want to help solve problems that drive success in the rapidly evolving technology and connectivity landscape? Then bring your problem-solving, passion, and creativity to help us power the next leap in electronics.

At Qnity, we're more than a global leader in materials and solutions for advanced electronics and high-tech industries – we're a tight-knit team that is motivated by new possibilities, and always up for a challenge. All our dedicated teams contribute to making cutting-edge technology possible. We value forward-thinking challengers, boundary-pushers, and diverse perspectives across all our departments, because we know we play a critical role in the world enabling faster progress for all. Learn how you can start or jumpstart your career with us.

Core Responsibilities:

• Leverage galvanic plating and metallization experience and knowledge to work directly with Electronic and Industrial Finishing and PCB customers and/or advanced semiconductor packaging customers
• Deliver financial results (revenue, margin, YoY growth) to grow assigned top Key Accounts, territory customer base, and other customers
• Effectively build customer relationships to go deeper into & across all key roles/functions (key engineers, influencers, & decision makers), as well as multiple levels throughout customers organization.
• Leverage customer relationships and intimacy, as well as all other available resources to understand customer technology trends, competitive environment and strategic customer needs
• Capture and document Key Account Technical Roadmaps, customer technology requirements, and opportunity window timing to share with internal functions to enable Marketing, R&D and other functions to develop and deliver technology solutions needed by key accounts and market drivers.
• Act like an owner to hunt, develop, open, and engage new opportunities. Then actively drive actions internally and with the customer to ensure strong ongoing engagements throughout the material selection process from advanced scouting through development, material evaluation and selection.
• Convert opportunities to wins then ensure smooth implementation, pilot scale, and ramp to production.
• Regularly review customer consumption, inventory levels, and ensure forecast accuracy to effectively manage the business, consistently deliver to meet monthly and annual revenue targets, and avoid material discard risk.
• Demonstrate Commercial Excellence in all aspects from preparing and delivering professional polished presentations driving key takeaway messages.
• Independently manage customers with confidence to Qnity's business interests, such as proactively managing customer expectations, being prepared with counter points to defend against price reduction requests or to effectively manage price increase communications to maintain healthy margins.
• Work effectively with other functional groups (such as Marketing, R&D, Applications Technical Support, Customer Service, Supply/Demand Planning, Logistics, Quality, etc…) to deliver a high level of service to customers – effectively become the customer's "Go-To" solutions provider, and maintain and defend position by resolving any quality, supply or performance issues raised by customers to become Partner of Choice.
• Monitor competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.

Key Requirements and Competencies:

• Bachelor's degree or higher in Science or Engineering Expert knowledge in PCB or Electronic plating industry
• 5-10 years PCB, Electronics or semiconductor industry experience.
• Fluent in communications with English and French
• Strong Business Acumen
• Interpersonal Effectiveness
• Bias for action and Results Oriented
• Customer Orientation and Market Focused
• Strategic Focus
• Highly self-motivated and target driven Excellent selling, communication, and negotiation skills
• Prioritizing, time management and organizational skills
• Ability to create and deliver presentations tailored to the audience's interests and needs.

Advantageous:

• Knowledge of Semiconductor Manufacturing process, Semiconductor Customers, and Advanced Packaging and/or Assembly Test Technologies

Location and traveling:

• Ability to travel to customer sites 30-50%.

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Qnity is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information.

Qnity offers a comprehensive pay and benefits package. To learn more visit the Compensation and Benefits page.

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