French customer service agents
il y a 2 semaines
Job Title: French Customer Service Representative – Lisbon (Relocation Support Offered)
Location: Lisbon, Portugal – Relocation support provided
Job Description:
We are looking for a French-speaking Customer Service Representative to join our international team in Lisbon. You will provide high-quality support to customers via phone, email, or chat, ensuring a positive customer experience.
Responsibilities:
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Handle customer inquiries in French (and occasionally in English)
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Provide accurate information about products and services
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Resolve customer issues efficiently and professionally
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Maintain a friendly, empathetic, and professional attitude
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Collaborate with internal teams to improve customer satisfaction
Requirements:
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Native or fluent in French
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Good level of English (B1+ or higher)
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Strong communication and problem-solving skills
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Previous customer service experience is a plus
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EU passport or eligibility to work in Portugal
Benefits:
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Competitive salary
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Paid training and ongoing support
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Relocation support (flight, temporary accommodation, administrative assistance)
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Dynamic, international, and supportive work environment
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