Track Manager

Paris

France

Job Description (Posting)

Role definition

As part of the department in charge of managing IBM AIX, Windows, and Linux operating systems and maintaining operational conditions, this position oversees infrastructures delivering DNS, DHCP, and IPAM services

Responsibilities

Conduct and contribute to operational maintenance of DNS, DHCP, and IPAM infrastructures (software, hardware, patching, resilience testing).

Develop management APIs for DNS records and IP addresses in collaboration with developers.

Manage changes according to defined rules.

Handle incidents and problems within the DNS/DHCP/IPAM scope.

Maintain accurate documentation of these infrastructures.

Analyze performance and respond to application needs (parameter tuning).

Assess resource requirements for capacity tracking and cost optimization.

Provide technical management for projects impacting these platforms (data center relocation, storage redesign, network redesign).

Plan platform evolutions based on obsolescence or consolidation, in partnership with Efficient IP (DDI technology).

Evaluate resilience and robustness improvements based on security requirements.

Mandatory Skills

Advanced expertise in DNS, DHCP, and IPAM technologies.

Strong experience in operational maintenance and incident/problem management.

Familiarity with Efficient IP or similar DDI technologies.

Ability to coordinate technical projects and collaborate with development teams.

Excellent communication and documentation skills.

Appreciated Skills

Knowledge of automation and API development.

Experience with infrastructure migration and transformation projects.

Good understanding of security and resilience best practices

No. of Positions

1

Job Description (Posting).

About HCLTech

HCLTech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. We re powered by our people a global, diverse, multi-generational talent - representing 161 nationalities whose unique spark, perspective and boundless passion drive our culture of proactive value creation and problem-solving.

Our purpose is to bring together the best of technology and our people to supercharge progress for everyone, everywhere our clients, partners, their stakeholders, communities, and the planet. As a company, we are deeply focused on accelerating our ESG agenda. We are also creating technology-enabled sustainable solutions with and for our clients and partners. We embed ESG imperatives into every aspect of our business and ensure that the progress we supercharge is responsible, inclusive and beneficial to all our stakeholders in the long term. We have committed to achieving net zero by

To learn more about how we can supercharge progress for you, visit

TM-Windows,SCCM,MSHyper-V&SCVMM

Job Summary

This role drives operational excellence in data center virtualization and systems management by leading high-complexity support initiatives, ensuring robust service delivery, and guiding teams in leveraging advanced Microsoft technologies. The individual empowers teams to optimize client environments, resolve escalated technical issues, and foster innovation in process improvement to align with organizational objectives. (1.) Key Responsibilities

1. Lead operations and incident management using Windows Server, SCCM, Hyper-V, and SCVMM to ensure high availability and optimal performance of enterprise data center infrastructure.

2. Architect and implement advanced virtualization solutions leveraging Hyper-V, SCVMM, and MS Clusters to enhance scalability, disaster recovery, and resource utilization.

3. Oversee configuration, deployment, and lifecycle management of endpoints and servers through SCCM, ensuring compliance with security policies and software standards.

4. Drive root cause analysis and resolution of complex technical issues across Windows, SCCM, and virtualization platforms, providing expert guidance to support teams.

5. Mentor and empower team members by sharing best practices in DC virtualization and automation tools, fostering a culture of technical excellence and continuous improvement.

6. Collaborate within the team to introduce and implement process innovations that streamline operations, enhance reporting, and improve service delivery.

7. Ensure all operational activities align with client requirements and proactively communicate progress, risks, and solutions to internal stakeholders.

Skill Requirements

1. Advanced Proficiency In Sccm For Endpoint And Server Management, Including Deployment, Updates, And Compliance.

2. Excellent Expertise In Microsoft HyperV And Scvmm For Virtualization Planning, Implementation, And Optimization.

3. Solid Experience With Ms Clusters For High Availability And Failover Configurations.

4. Strong Skills In Incident Management, Root Cause Analysis, And Operational Process Improvement.

5. InDepth Understanding Of Automation Tools And Scripting For Data Center Operations.

6.

Employee Group

Business Line FT

Entity

INFRA

Auto req ID

1638369BR

Expected Date of Closure

10-Feb-2026

Reporting Manager Designation

General Manager

Skill (Primary)

Data Center-DC Converged-DC Virtualization (x64)

Skill Level 3 (Secondary Skill 1)

Data Center-Windows-Windows

Skill Level 3 (Secondary Skill 2)

Data Center-Windows-Windows Operating System

Skill Level 3 (Secondary Skill 3)

DWP-WPE-CLIENT LIFE CYCLE MANAGEMENT