Key Account Manager, Transplants

Description
Key Account Manager, Transplants - Auvergne-Rhône-Alpes

About The Astellas
At Astellas, experience is coupled energised with a relentless challenger spirit.

Our global vision for Patient Centricity is to support the development of innovative health solutions through a deep understanding of the patient experience. At Astellas, Patient Centricity isn't a buzzword - it's a guiding principle for action. We believe all staff have a role to play in creating a patient-centric culture and integrating an awareness of the patient into our everyday working practices, regardless of our role, team or division.

We are unusual in our ability to combine the experience, expertise and resources of an established company with the agility, flexibility and tenacity of a start-up. Relentless curiosity and a hunger for discovery flows throughout our entire organisation.

We harness the latest technology and insights from big data with our research expertise to create powerful solutions that could transform the way doctors and nurses treat and care for their patients. We are accelerating product development, driving operational efficiencies and gaining a better understanding of the needs of patients and their healthcare providers.

We partner and collaborate with academic research institutes and biotechnology companies who share our passion for bringing breakthrough discoveries to patients.

The Opportunity
As Key Account Manager, you will be responsible for establishing and maintaining strong, long-term relationships with our clients.

In this position, you will cultivate a thorough understanding of patient care pathways and healthcare structures within the relevant therapeutic area, and you will collaborate with key centers and gain an understanding of decision-making processes and pathways.

Key Responsibilities

• Gain a thorough understanding of the needs and requirements of KOLs (Key Opinion Leaders) and stakeholders in the region.
• Ensure interactions with healthcare professionals, experts, and stakeholders within the local ecosystem through individual visits, high-value projects, omnichannel activity deployment, and conference participation.
• Collect and transmit to the Pharmacovigilance department all safety information related to Astellas products within the specified timeframes.
• Establish a strategic and tactical action plan and ensure the implementation of the various proposed actions to establish and maintain strong, long-term relationships with key centers in the region.
• Present to healthcare professionals the pharmaceutical products and their place in the therapeutic strategy within the care pathway, comprehensively and according to the company's guidelines, to ensure their proper use.
• Ensure daily tracking of visits in a CRM tool, including visit objectives, paying close attention to the nature and information contained in visit reports.
• Share the needs of key stakeholders in the region with cross-functional departments (medical and commercial/marketing).

Essential Knowledge & Experience

• In-depth scientific knowledge, including experience with biomarkers/diagnostics.
• Strong understanding of the local environment and ecosystem.
• Excellent communication skills and ability to build relationships and partnerships within the healthcare ecosystem.
• Understanding of regional health policies (Regional Health Agencies - ARS) and healthcare facility guidelines.
• Fluent in French.

Preferred Knowledge

• Knowledge of therapeutic area related to transplants.
• Strong customer service skills.
• Project management and communication skills tailored to various stakeholders.

Education

• Bachelor's degree (Bac+3) in a scientific area, or equivalent.

Additional Information

• This is a permanent full-time position.
• The position is based in France.
• This position is field based in France and covers the Auvergne-Rhône-Alpes area where 80% travel is expected in line with your role.

We Offer

• A challenging and diversified job in an international setting
• Opportunity and support to continuous development
• Inspiring work climate

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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