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Who We Are
HH Global are the leader in tech-enabled creative production and procurement. We amplify marketing campaigns through unrivaled production, procurement leadership and the most advanced sustainability capabilities available. All delivered at scale through industry-leading technology and the passionate expertise of our people.
With more than 4,500 colleagues, 26 creative studios and over 5,800 strategic supplier partners across 64 countries, we work with the best talent across the world to partner with our clients to create
big impact through big ideas
.
Purpose of the Role
The Account Executive is responsible for working closely with clients, suppliers, and internal teams to deliver services professionally, to specification, and on time in line with SLA requirements. The role involves managing projects, coordinating production processes, and processing orders in line with client briefs and expectations. Operating in a fast-paced environment, the Account Executive will oversee a variety of marketing and commercial print/POS projects while building strong stakeholder relationships and ensuring exceptional customer service.
Key Responsibilities
- Support the team and Account Director
- Provide technical input and advice on print projects as required
- Take briefs from the client and ensure requirements such as spec and critical dates are captured
- Produce detailed specifications for internal and external clients
- Brief suppliers on client requirements
- Monitor projects to ensure they are delivered to specification, on time and in line with SLA's
- Ensure activity is recorded using the designated company tools
- Implement new methods and procedures as required
- Ensure invoicing procedures are followed
- Manage and fulfil client expectations
- Manage day to day operational requirements
- Build and develop relationships with key stakeholders
- Deliver excellent customer service to clients, suppliers and internal stakeholders
Knowledge, Skills + Experience
- Experience working within a client services environment directly engaging with clients
- Numerate with a strong commercial understanding
- Ability to manage multiple projects simultaneously
- Ability to manage multiple projects simultaneously with excellent time management and prioritisation
- Professional, courteous, and calm under pressure, with strong interpersonal skills
- Experience of finding solutions
- Keen eye for detail and a team- player
- Confident in meetings, approachable, and able to build strong client relationships
- Proficient in Microsoft Office including Excel and PowerPoint is essential
- Fluency in English and French is essential.
We thank all applicants for their interest in a career with us. HH Global are an equal opportunities employer and welcome all suitably qualified candidates from any background, regardless of any personal characteristic, especially those protected by law.
We will make reasonable adjustments to the recruitment process to accommodate any disability. In the first instance, if you require this job advert in an alternative format, or require any assistance, please reach out to
Please note that we carry out a variety of pre-employment background checks which are appropriate for the country that you are based in. These may include: employment history, right to work, identity, professional qualifications, criminal record, sanction file and / or CIFAS checks.
