Customer Success Manager
il y a 9 heures
Dans le cadre de notre développement, nous recherchons un·e stagiaire Customer Success Manager, pour rejoindre notre équipe Customer Success pilotée par Quentin (Head of CS) sous la responsabilité de Nicolas (cofondateur & CRO).
En appui direct des Customer Success Managers (CSM), tu contribueras à garantir la qualité de l'expérience client sur l'ensemble du parcours, sans gestion directe de portefeuille. Tes missions comprendront notamment :
Soutien opérationnel sur les différentes étapes de la Customer Journey (onboarding, suivi d'usage, reporting, renouvellement)
Préparation des supports clients (présentations, analyses de données, templates de reporting, recommandations d'usage)
Contribution à l'organisation et à l'animation d'événements clients (webinaires, ateliers, plénières RH, formations)
Collecte et remontée des retours terrain pour alimenter l'équipe Produit sur les axes d'amélioration de notre offre
Appui logistique et coordination dans la gestion des projets clients menés par les CSM
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Customer Success Manager
il y a 7 jours
Paris, France Genesys Temps pleinlocations - Paris, France - time type - Full time - posted on - Posted Today - job requisition id - JR106335 - Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can...
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Customer Success Manager
il y a 1 semaine
Rue de Cléry, Paris, France Apiday Temps pleinAfter raising a big seed round from prominent European venture capital and impact firms, we are looking for a Customer Success Manager to join our team in Paris. The management team is experienced, ambitious and gathers serial entrepreneurs, investors and data scientists.You will work directly with the Head of Customer Success, helping Apiday deliver a best...
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Customer Success Manager
il y a 9 heures
avenue Trudaine Paris, Île-de-France, France Payflows Temps pleinJob description AI is rewriting how enterprises run. Payflows is the platform making it happen.The world's largest companies are held back by complexity — disconnected systems, slow approvals, and manual workflows across Finance, Procurement, and Operations.Payflows is building the AI-native Finance OS for enterprise — connecting every process, person,...
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Manager, Customer Success
il y a 1 semaine
Paris, France Go1 Europe Temps plein**The next chapter of our growth story needs YOU!** At Go1, we have grown from humble beginnings into the world's largest aggregator of educational content. We give organizations and their employees access to the largest curated e-learning library on the planet. Millions of people are using it to unlock their positive potential. We're endlessly curious,...
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Customer Success Manager
il y a 4 heures
Rue de Cléry, Paris, France Apiday Temps pleinWe are looking for an Customer Success Manager to join our team in Paris. This role is perfect for someone who enjoys a mix of:customer interactiononboarding with a focus on project managementprocess buildingcross-functional collaborationcommercials: managing renewals, including pricing and invoicesYou'll help clients become successful and autonomous on the...
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Customer Success Manager
il y a 4 heures
Rue Beaubourg, Paris, France Dotfile Temps pleinAs a Customer Success Manager (CSM) at Dotfile, you'll be a key driver of long-term customer satisfaction, product adoption, and expansion. You'll partner with our clients from onboarding through renewal and help them maximise the value they achieve from Dotfile's solutions. You'll act as the trusted advisor for our customers, ensuring they successfully...
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Customer Success Manager
il y a 1 semaine
Paris, France SECUTIX Temps pleinSECUTIX is a Swiss company delivering a portfolio a SaaS solutions for the event industry. We are on a mission to help cultural, entertainment and sports organizations engage with their fans through our ticketing sales tools and mobile ticketing solution. We are serving more than 150 customer sites with a customer centric attitude and startup...
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Customer Success Manager
il y a 2 jours
Paris, France Tellent Temps pleinOverviewAs a Customer Success Manager (CSM) for the French market, you will own a portfolio of customers and be responsible for driving product adoption, customer satisfaction, and retention. You will act as a trusted advisor to your customers, helping them achieve tangible outcomes from Tellent’s products and supporting their broader HR strategy.This role...
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Customer Success Manager
il y a 3 heures
Paris, Île-de-France Tellent Temps pleinAs a Customer Success Manager (CSM) for the French market, you will own a portfolio of customers and be responsible for driving product adoption, customer satisfaction, and retention. You will act as a trusted advisor to your customers, helping them achieve tangible outcomes from Tellent's products and supporting their broader HR strategy.This role requires...
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Customer Success Manager
il y a 2 jours
Paris, France Betty Blocks Temps pleinAbout the team The Customer Experience team currently consists of 7 team members. The team’s mission is to evolve into a proactive, data‑driven Customer Success organization that drives product adoption, increases retention, and continuously improves the customer experience. As a CSM, you will collaborate cross‑functionally with Account Management,...