Relocation Specialist

il y a 3 jours

Paris, Île-de-France Lexidy Temps plein

Relocation Specialist

We are looking for outliers, wired differently from the traditional law firm mindset
Are you the type of employee who thinks outside the box but feels confined in conventional law firms? Do you want to work in a fast-growing, disruptive, startup-mindset environment? Then, continue reading. This is your opportunity.
At Lexidy, we work with passion and purpose We help expats and entrepreneurs do business and make investments in Europe. We serve them by providing 360-degree assistance for the most important milestones in their lives.
We are a Legal Tech Boutique that's wired differently to simplify our customers' lives. We are sharp, digitally focused and dynamic.

Location: Paris - France or Barcelona - Spain
  The Team
 You will be part of the Relocation Team, working closely with our Sales, Immigration, Real Estate and Corporate departments. We are looking for a Relocation Coordinator/Specialist/Project Manager who will be responsible for delivering a seamless experience for international clients moving to France or other counties we operate in Europe.
In this role, you will coordinate internal and external clients relocation services, manage partners and vendors, support our clients end-to-end, and ensure smooth communication across teams. You will play a key role in elevating the client experience by acting as their operational point of contact throughout their relocation journey.
  Tasks
 Lead & Client Management
  • Respond to internal lead referral emails and coordinate kick-off communication.
  • Hold lead meetings to present and sell Relocation Services (sales-driven attitude).
  • Create Service quotes for House Hunt, Shipping, Translation, Document retrieval and other Relocation Services and ensure clients payments
  • Maintain accurate and updated client information in the CRM (HubSpot or similar).
  • Conduct online video meetings with clients to guide them through processes and updates.
Vendor & Partner Coordination
  • Send requests to external vendors and partners to obtain service quotes.
  • Scout, evaluate and onboard new local partners for House Hunting, creating a strong and reliable realtors network.
  • Coordinate with partners for service execution and ensure quality and timelines are met.
  • Follow up with partners to ensure client satisfaction until conclusion of the services
Delivery of Internal Administrative Services
  • Drivers License exchange coordination.
  • School and master's degree research and support with enrolment processes.
  • Coordination of house utility bills connections and administrative set-ups.
  • Delivery of Admin Hours sold to our clients as a bespoke service
Delivery of External Administrative Services
  • Hold and coordinate online house viewings with realtors and clients.
  • Coordinate house utility bills connections, including receiving installation teams when needed.
  • Manage Embassy/Consulate appointments for apostille and criminal record requests.
Key Outcomes:What do we expect you to accomplish after 1–2 months?
  • Get fully trained on Lexidy's relocation workflows, internal processes and service delivery standards.
  • Learn about our administrative and external relocation services across multiple jurisdictions.
  • Shadow fellow team members and understand the client journey end-to-end.
  • Get trained on CRM usage and internal tools to deliver high-quality client coordination.
  • Start managing simple relocation cases, conducting online viewings and delivering basic administrative services.
What do we expect you to accomplish after 3–6 months?
  • Manage your own portfolio of relocation clients autonomously.
  • Handle all stages of a relocation project, including coordination, delivery, follow-ups and problem-solving.
  • Build a strong network of reliable partners and real estate contacts.
  • Consistently identify cross-selling and upselling opportunities within client interactions.
  • Deliver high-quality relocation experiences that meet Lexidy's customer satisfaction expectations.
You have:
  • Educational background: bachelor's degree or completed master's degree.
    Preferred: Project Management / Business / Real Estate / Hospitality / International Relations.
  • Minimum 3–5 years of professional experience in relocation, real estate, hospitality, customer operations, or similar client-facing coordination roles.
  • Experience dealing with administrative tasks and vendors.
  • CRM-savvy (HubSpot is a plus).
  • Excellent communication skills in English (native or bilingual). Other languages are a plus.
  • A natural ability to multitask, coordinate, and keep track of multiple projects.
  • Strong problem-solving attitude and a service-oriented mindset.
  • Proactivity, autonomy and the ability to work in a fast-paced environment.
  • A dynamic, rigorous and detail-oriented personality.
  • Openness to feedback and a continuous improvement mindset.
What's in it for you?
  • An open-minded and collaborative organizational culture of enthusiastic lawyers.
  •  Informal, entrepreneurial and flexible atmosphere in our offices.
  • Free coffee, drinks and healthy snacks.
  • A Career Development Plan: takes place every six months and is focused solely on you.
  • A network of coaches and mentors to boost your leadership skills and personal development.
  • Access to learning and development platforms.
  • Flexible working with remote options.
  • Corporate Erasmus opportunities within our offices around Europe.
  • Accountability is one of our favorite words. We strive for autonomous and independent ways of working.
  • Growth opportunities, both locally and globally.
  • Diversity: no day is the same and there is never a dull moment.
  • Uncapped commission structure based on performance.
We look after our employees by creating a professional and personal development space. All employees are encouraged to be free thinkers and suggest solutions that could benefit the company. We believe that a warm and friendly work environment helps to promote a general sense of peace of mind, which is essential to our client's satisfaction. Lastly, at Lexidy, ties are banned, and it is mandatory to have fun

At Lexidy inclusion and diversity are essential. We encourage people from all ethnic groups, genders, sexuality, age and abilities to apply. We want to hear from you
Join an exciting challenge Apply now

Please note that we use AI-assisted tools to support the initial screening of applications; however, all hiring decisions are ultimately made by human reviewers.

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