Help Desk Specialist

il y a 1 semaine


Greater Paris Metropolitan Region, France BAO Temps plein

Présent depuis plus de 40 ans, ce groupe rassemble
27 écoles et entités
dans
26 villes en France et à l'international
, formant plus de
35 000 étudiants
dans des domaines variés allant du numérique à l'aéronautique. Il se distingue par son ouverture internationale, sa culture de l'innovation et son esprit d'entreprendre.

Description du rôle

Dans le cadre de la Direction des Systèmes d'Information, l'Ingénieur Poste de Travail & Print joue un rôle central dans la gestion, le support et la sécurisation des environnements utilisateurs et des infrastructures d'impression.


• Définir et mettre en œuvre la stratégie de gestion des postes de travail : architecture, déploiement, cycle de vie et fin de vie avec suivi automatisé des inventaires.


• Assurer la sécurité des postes de travail, périphériques mobiles et équipements de visioconférence.


• Déployer et configurer les postes Windows 11 en garantissant performance et conformité sécurité.


• Gérer et sécuriser les environnements Microsoft 365, Intune, EntraID, Azure et Active Directory.


• Administrer et optimiser le parc d'impression (HP, Xerox) avec solutions type Papercut.


• Assurer le support, la résolution d'incidents et la collaboration avec les équipes IT pour répondre aux besoins utilisateurs.

Profil recherché


• Formation supérieure Bac +5 (école d'ingénieur ou équivalent) avec 3 à 5 ans d'expérience sur des sujets de gestion des endpoints.


• Maîtrise des environnements Windows et des outils de gestion de parc (Intune, etc.).


• Connaissance des équipements HP, Lenovo, Dell et des solutions d'impression (Xerox, Papercut).


• Compétences en sécurité des environnements utilisateurs et bonnes pratiques cybersécurité.


• Sens du service, autonomie et bonnes capacités de communication.

Les + du poste


• Intégration dans une DSI dynamique au sein d'un grand groupe éducatif.


• Poste central et stratégique pour l'ensemble du groupe.


• Belles possibilités de prise en responsabilité et de proactivité à votre poste.

Informations pratiques

Localisation : Le Kremlin-Bicêtre (94) – mode hybride possible

Salaire : jusqu'à
55 000 € / an selon profil et expérience


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