Head of Security – Global Operations

Créé en 2021 et rassemblant une équipe d'anciens cadres des armées reconvertis avec succès, [Pépite.] est un cabinet de recrutement spécialisé sur les profils d'anciens militaires. Nous travaillons au profit d'entreprises évoluant dans des secteurs variés (ex. grande distribution, services, logistique, facility management, etc.) et souhaitant recruter par notre intermédiaire des talents issus des armées (tant des profils en reconversion que déjà reconvertis après leur engagement au sein de l'institution). As part of its international development in the fields of security, risk management and support for high-profile clients, our client is looking to recruit a Head of Security – Global Operations to lead and oversee its international security operations. As a key operational leader, you will be responsible for supervising a team of Security Managers and operational personnel working across several geographical regions, including Europe, North America and Asia-Pacific. You will be involved in a wide range of security-related activities, including international travel security, threat assessments, risk management, support for high-profile clients and crisis response. You will also be responsible for developing your teams' capabilities, harmonising operational practices and ensuring consistent service delivery to an international client base. This position requires strong leadership, combining technical expertise in security, international team management, client relationship management and the ability to make sound decisions in complex and challenging environments. MAIN RESPONSIBILITIES 1. SECURITY OPERATIONS LEADERSHIP AND TEAM MANAGEMENT You will oversee the day-to-day management of security teams and ensure the effective coordination of international operations. Your responsibilities will include:
* Leading and managing Security Managers operating across different countries and time zones.
* Defining operational priorities and allocating responsibilities across teams.
* Monitoring individual and team performance.
* Managing staffing levels, schedules, leave and operational coverage.
* Supporting recruitment and onboarding activities in coordination with Human Resources.
* Conducting performance reviews and identifying professional development needs.
* Supporting managers with day-to-day operational challenges and decision-making.
* Ensuring effective communication and information handovers between international teams.
* Developing security operations capabilities in Paris and Southern Europe.
* Promoting a management culture based on accountability, professionalism, operational excellence and client satisfaction. 2. INTERNATIONAL TRAVEL SECURITY AND RISK MANAGEMENT You will oversee security arrangements relating to international business travel and ensure that appropriate protective measures are implemented. Your responsibilities will include:
* Assessing security risks associated with travel to sensitive or high-risk geographical areas.
* Conducting threat assessments considering political, social and security environments.
* Developing proportionate security recommendations based on travellers' profiles and operating environments.
* Overseeing pre-travel and in-country security requests.
* Advising clients on appropriate precautions and protective measures.
* Supervising secure transportation, traveller tracking and journey management arrangements.
* Monitoring geopolitical developments that could affect clients' personnel or operations.
* Organising security briefings to raise travellers' awareness of potential risks.
* Adapting security arrangements as threats and operational circumstances evolve. 3. CRISIS MANAGEMENT AND MAJOR INCIDENT RESPONSE You will play a central role in managing emergency situations and complex security incidents. Your responsibilities will include:
* Taking ownership of situations requiring senior-level expertise and operational intervention.
* Leading or supporting evacuation operations involving individuals exposed to security threats.
* Coordinating relocation operations when necessary.
* Participating in crisis management calls and coordination meetings with clients.
* Developing response scenarios and operational solutions adapted to field constraints.
* Maintaining clear and regular communication with clients during critical situations.
* Explaining available operational options, their implications and limitations.
* Coordinating with specialist teams, including intelligence, medical assistance and crisis management.
* Providing operational escalation support as part of the on-call rota.
* Ensuring continuity of client support until incidents are resolved. The ability to remain calm under pressure, assess situations quickly and make sound decisions in challenging circumstances will be essential. 4. CLIENT RELATIONSHIP MANAGEMENT AND STRATEGIC ADVISORY You will act as a key point of contact for clients,