It site specialist
Il y a 1 jour
France
Temps plein
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Safran est un groupe international de haute technologie opérant dans les domaines de l'aéronautique (propulsion, équipements et intérieurs), de l'espace et de la défense. Sa mission : contribuer durablement à un monde plus sûr, où le transport aérien devient toujours plus respectueux de l'environnement, plus confortable et plus accessible. Implanté sur tous les continents, le Groupe emploie 110 000 collaborateurs pour un chiffre d'affaires de 31,3 milliards d'euros en 2025, et occupe, seul ou en partenariat, des positions de premier plan mondial ou européen sur ses marchés.
Safran est la 2ème entreprise du secteur aéronautique et défense du classement « World's Best Companies 2025 » du magazine TIME.
Avec plus d'un million de sièges équipant les flottes des plus grandes compagnies aériennes, Safran Seats est l'un des leaders mondiaux des sièges pour passagers, équipages d'avions et hélicoptères grâce à des solutions innovantes et à forte valeur ajoutée.
Parce que nous sommes persuadés que chaque talent compte, nous valorisons et encourageons les candidatures de personnes en situation de handicap pour nos opportunités d'emploi.
Descriptif mission1.
KEY RESPONSIBILITIES
Site setup and equipment deployment Prepare, install, configure and test laptops, desktops, monitors, docking stations, printers and other peripherals. Physically set up workstations, including connecting power and network cables, arranging connections under desks and checking that equipment is fully operational. Install and test meeting room equipment, shared devices and IT equipment used in production areas. Deploy approved software and standard configurations, prepare equipment for new joiners and recover or reassign equipment for departing employees. Support workstation moves and additional deployments as the site grows. User support and technical troubleshooting Provide responsive onsite support to office and shopfloor users, prioritising requests according to operational impact. Diagnose and resolve hardware, Windows, software, printing and connectivity issues. Investigate recurring and more complex incidents beyond initial checks, using a structured troubleshooting approach. Take ownership of incidents and requests from diagnosis through to resolution or escalation; confirm that service has been restored. Escalate specialist issues with clear technical information and follow up with central IT or approved providers until closure. Explain solutions clearly and help users make effective use of approved IT tools. Local infrastructure and operational support Diagnose local network, Wi-Fi and connectivity issues; perform approved checks and interventions under France IT guidance. Support deployment and troubleshooting of shopfloor terminals and connected peripherals with the relevant technical teams. Assist remote specialists by performing physical checks, testing connections and replacing approved equipment onsite. Identify issues affecting business continuity and communicate their operational impact promptly. IT assets security and documentation Maintain an accurate inventory of equipment, user assignments, spare devices and stock; coordinate repairs and warranty requests. Apply corporate requirements for configurations, updates, endpoint protection and access management within assigned permissions. Report suspected security incidents promptly and follow central IT instructions. Maintain practical documentation of installations, configurations, recurring issues and local procedures. Track open incidents, equipment needs and deployment progress; provide concise updates to relevant stakeholders.
Experience:
Expérience exigée
KEY RESPONSIBILITIES
Site setup and equipment deployment Prepare, install, configure and test laptops, desktops, monitors, docking stations, printers and other peripherals. Physically set up workstations, including connecting power and network cables, arranging connections under desks and checking that equipment is fully operational. Install and test meeting room equipment, shared devices and IT equipment used in production areas. Deploy approved software and standard configurations, prepare equipment for new joiners and recover or reassign equipment for departing employees. Support workstation moves and additional deployments as the site grows. User support and technical troubleshooting Provide responsive onsite support to office and shopfloor users, prioritising requests according to operational impact. Diagnose and resolve hardware, Windows, software, printing and connectivity issues. Investigate recurring and more complex incidents beyond initial checks, using a structured troubleshooting approach. Take ownership of incidents and requests from diagnosis through to resolution or escalation; confirm that service has been restored. Escalate specialist issues with clear technical information and follow up with central IT or approved providers until closure. Explain solutions clearly and help users make effective use of approved IT tools. Local infrastructure and operational support Diagnose local network, Wi-Fi and connectivity issues; perform approved checks and interventions under France IT guidance. Support deployment and troubleshooting of shopfloor terminals and connected peripherals with the relevant technical teams. Assist remote specialists by performing physical checks, testing connections and replacing approved equipment onsite. Identify issues affecting business continuity and communicate their operational impact promptly. IT assets security and documentation Maintain an accurate inventory of equipment, user assignments, spare devices and stock; coordinate repairs and warranty requests. Apply corporate requirements for configurations, updates, endpoint protection and access management within assigned permissions. Report suspected security incidents promptly and follow central IT instructions. Maintain practical documentation of installations, configurations, recurring issues and local procedures. Track open incidents, equipment needs and deployment progress; provide concise updates to relevant stakeholders.
Experience:
Expérience exigée