Retail Operations Manager, Europe

Overview and purpose of role:The overall objective of the department is to provide effective support to the European Retail business, ensuring operational excellence.In the capacity of Retail Operations Manager, you will lead the Retail Operations Department based in Paris and London, maintaining alignment and consistency across the team.You will take full ownership of all Retail Operations across the region, including but not limited to - maintenance, health and safety, project management, including operational and commercial projects, and involvement in wider Retail Operations responsibilities.You should be an effective people manager, able to manage multiple projects and priorities across the region, whilst driving and motivating your team.You will also support various Retail Projects including new openings, refurbishments, pop ups and any major projects affecting Retail.Key Responsibilities of the role:Retail OperationsEnsure the smooth running of the day-to-day operations across Retail, Europe.Store Maintenance including shopfloor and back-of-house areas to create optimal environment for both client experience and for our retail teams.Budget Management ensuring any expenditure is in line with projections and cost-saving measures are implemented where possible.Health and Safety compliance in alignment to market regulations.Formulate strong internal and external Business Partner Relations to achieve the needs of the region.Coordination on all legal matters relating to the department, e.g. negotiation of new supplier agreements, or appointment of contractors for Store Projects.Team onboarding, training and development to drive high performance culture and achieve departmental excellence.Project management of Retail Projects which is not limited to Pop-Ups, Store Openings or Renovations.Perform regular Retail audits to ensure compliance across store activities such as security and cash management.Monitor Stock & Inventory Management working alongside Retail Stock Manager, Europe, to support on KPIs.Skills and Requirements:In order to deliver the main responsibilities of the role, you will need the following skills:Proven experience within Luxury Retail preferredAbility to lead a team to drive successSolutions oriented and agileAbility to think strategically and to anticipate and plan aheadExperience with remote managementRisk adverse mindsetProactive and ability to work autonomouslyWell versed in European H&S RegulationsStrong communication and influencing skillsStrong negotiation skillsProficient IT skills and presentation skillsProficiency in both French and EnglishBrand Values alignedMicrosoft Office skillsWillingness to travel to the requirements of the roleOur business and our Values:Christian Louboutin opened his first boutique in Paris in 1992. An artist and craftsman with a true passion for shoes, his designs are unique and instantly recognizable, thanks in part to their signature and now trademarked red lacquered soles. The collections for both men and women combine wit, glamour, elegance and technical proficiency like no other. 2014 welcomed the launched of Christian Louboutin Beaute with its first nail colour, Rouge Louboutin. The collection has continued to diversify since then with the launch of lip in 2015, fragrance in 2016 and more recently a wonderful eye collection in 2017. With an extensive range of collections, Christian Louboutin now counts more than 130 boutiques globally.Our people are at the heart of our brand.We celebrate individuality and allow the freedom to have responsibility, autonomy and creativity within your role. Our colleagues have in common the passion and dedication to our Brand, and its continued success.We live by our values:We are down to earth – we stand with authenticity, integrity and respect. We have passion – we drive our business with agility, commitment and care. We have happiness in all that we do – we collaborate with positivity, open-mindedness and fun. We work with inspiration – we envision the future with confidence, creativity and freedom.If the shoe fits, walk with us...Diversity, Equity and InclusionThe Maison Christian Louboutin is an equal opportunity employer. We are committed to recruitment practices that do not discriminate against any job applicant because of their race, color, gender, age, nationality, culture(s), religion, sex, physical or mental disability, or age. We believe that a culture of diversity and individuality fosters our core values we listed above. So, if you also share this mindset and these values and you dream of coloring your soles red as part of the Louboutin adventure, please join us